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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading live coaching sessions and creating educational content focused on HubSpot tools, while effectively collaborating with cross-functional teams to enhance customer engagement and product adoption.
Highest-signal resume keywords
Fluency In French, English And PortugueseExperience Leading Live TrainingsExceptional Facilitation And Communication SkillsStrong Product AptitudeExperience Working Directly With HubSpot
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HubSpot WorkflowsContent DevelopmentEducational Video CreationWorkshop FacilitationCustomer Activation Strategies
Soft Skills
AdaptabilityCollaborationCommunication
Tools & Technologies
BevyHubSpotAsanaAirTableGoogle Suite
Industry Keywords
Customer FeedbackProduct AdoptionNPSCSATLive Onboarding
About the role
Key responsibilities & impact- Develop and deliver live, small group coaching sessions focused on HubSpot tools and use cases
- Lead multiple interactive coaching sessions weekly, adapting to cohort needs and questions
- Demonstrate HubSpot workflows and help customers configure concrete solutions in their portals
- Develop short educational videos, workbooks, guides, and follow-up materials
- Design learning experiences that drive product adoption, customer activation, and ongoing usage
- Collaborate with Instructional Designers, content creators, Academy, Product, Creative, and Marketing teams
- Provide structured customer feedback to Product and leadership
- Log sessions and attendance accurately using Bevy and HubSpot systems
- Use Asana, AirTable, and Google Suite for session planning, content development, and metrics tracking
- Monitor registration, attendance, NPS, CSAT, usage impact, and repeat attendance
- Iterate on content and facilitation based on feedback and performance metrics
- Experiment with new coaching formats and share insights with the broader team
- Report to the Manager of HubSpot Academy Education
Requirements
What you’ll need- Fluency in French, English and Portuguese
- Demonstrated experience leading live trainings, workshops, or group sessions, virtual or in-person
- Exceptional facilitation and communication skills
- Strong product aptitude and ability to learn new features and connect them to customer use cases across Marketing, Sales, and Service workflows
- Ability to communicate and collaborate with customers and cross-functional teams
- Ability to create well-structured written content for workbooks, guides, and supporting materials
- Ability to adjust to changing priorities and contribute to improvements
- Experience working directly with HubSpot, especially across multiple Hubs (nice to have)
- Experience facilitating global customer audiences across time zones (nice to have)
- Familiarity with event platforms, scaled programs, or live onboarding (nice to have)
- Experience creating short-form video content or educational materials (nice to have)
Benefits
Comp & perks- Cash compensation may include annual bonus targets for eligible roles
- Some roles are eligible to participate in HubSpot’s equity plan and receive restricted stock units (RSUs)
- HubSpot benefits and perks to help employees grow better
- Flexible work arrangements
- In-person team and company gatherings/events where applicable
- Accommodation support for travel limitations or other reasons
- Disability accommodations and assistance during the hiring process