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Chief of Staff – AI
Human Agency. Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading AI transformation initiatives, designing scalable automated systems, and managing client engagements from discovery to adoption. Proficient in translating AI capabilities into actionable business strategies while ensuring ethical practices and stakeholder alignment.
Highest-signal resume keywords
AI Transformation MethodologyLLM-Enabled Solutions ImplementationChange ManagementStakeholder AlignmentWorkflow Automation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementPrompt EngineeringKnowledge Management SystemsRisk ManagementProcess DesignAI Capabilities UnderstandingBudget ManagementQuality AssuranceData ConnectivityAutomation Frameworks
Soft Skills
LeadershipCommunicationCollaborationPresentation SkillsTraining
Tools & Technologies
Google WorkspaceAsanaNotionSlackNo/Low-Code Automation Platforms
Industry Keywords
Client ServicesOperationsStrategic SupportConsultingEthical AI Practices
About the role
Key responsibilities & impact- Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
- Lead Human Agency's AI transformation methodology, including offerings, repeatable frameworks, and best practices
- Design AI-enabled workflows and build scalable automated systems using LLMs, automation platforms, and knowledge assistants
- Translate AI capabilities into business cases, use cases, implementation roadmaps, executive briefings, decision memos, and presentations
- Own end-to-end delivery of multiple client AI engagements from discovery through launch and sustained adoption
- Lead company-wide and client-wide AI adoption initiatives, including stakeholder alignment, training, governance, and measurement
- Coordinate solution build-outs involving data/connectivity, tool selection, integrations, prompt engineering, and rollout planning
- Design change-management approaches and partner with client leadership to sequence rollouts and demonstrate ROI
- Establish evaluation, quality assurance, safety, governance, monitoring, and continuous-improvement systems
- Lead client check-ins, executive presentations, demos, decision logs, release notes, and enablement materials
- Manage staffing, subcontractors, budgets, scopes, vendors, delivery dashboards, risks, dependencies, and meeting cadences
- Provide timely reporting to the Managing Director of AI and stakeholders
- Contribute to AI thought leadership through best-practice documentation, case studies, and insights
Requirements
What you’ll need- 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
- Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end, including scope, timelines, budgets, risk, and change management
- Hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems
- Strong understanding of AI capabilities and limitations, reliability design, and responsible risk management
- Proven ability to design repeatable processes and systems that scale beyond individual projects
- Experience with no/low-code automation platforms, knowledge bases, and modern AI tooling
- High proficiency with Google Workspace, Asana/Notion, Slack, and modern web and content tools
- Experience preparing polished executive documents and presentations
- Ability to translate complex technical concepts into clear business value for non-technical audiences
- Bachelor's degree or equivalent experience
- Commitment to ethical practices and responsible AI, including transparency, human oversight, privacy, and bias mitigation
- Regular travel of 20–40%
- Remote-friendly, with preference for candidates in major tech hubs
Benefits
Comp & perks- Performance-based bonuses
- Potential equity participation
- Autonomy to lead
- Resources to succeed
- Room to grow
- Clear pathways to increased leadership responsibility