Chief of Staff – AI

Human Agency

. Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes .

Posted 10/30/2026full-timeRemote • Texas • United States, CanadaLeadWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading AI transformation initiatives, including designing AI-enabled processes and implementing LLM solutions. Proven ability to manage client engagements, stakeholder alignment, and change management while delivering measurable outcomes.

Highest-signal resume keywords

AI Transformation MethodologyLLM-Enabled Solutions ImplementationChange ManagementStakeholder AlignmentProject Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Prompt EngineeringWorkflow AutomationKnowledge Management SystemsProcess DesignRisk ManagementBudget ManagementScope DefinitionSuccess MetricsQuality AssuranceGovernance Frameworks

Soft Skills

Multi-Stakeholder LeadershipCommunicationTrainingPresentation SkillsEthical Practices Commitment

Tools & Technologies

Google WorkspaceAsanaNotionSlackZapierN8nModern AI ToolingKnowledge Bases

Industry Keywords

AI CapabilitiesClient ServicesOperationsTransformation RolesConsulting

About the role

Key responsibilities & impact

Partner with the Managing Director of AI and executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
Lead Human Agency's AI transformation methodology, including offerings, repeatable frameworks, and best practices
Design AI-enabled processes and automated systems using LLMs, automation platforms, and knowledge assistants
Translate AI capabilities into business cases, use cases, implementation roadmaps, executive briefings, decision memos, and presentations
Own end-to-end delivery of multiple client AI engagements from discovery through launch and sustained adoption
Lead company-wide and client-wide AI adoption initiatives, including stakeholder alignment, training, governance, and measurement
Conduct discovery to define use cases, success metrics, risks, change-management needs, technical requirements, scopes, timelines, and acceptance criteria
Coordinate solution build-outs involving data/connectivity, tool selection, integrations, prompt engineering, and rollout planning
Design change-management approaches and partner with client leadership to sequence rollouts and demonstrate ROI
Establish evaluation routines, quality assurance, safety checks, UAT plans, governance frameworks, and monitoring systems
Lead client check-ins, executive presentations, demos, decision logs, release notes, user guides, FAQs, training programs, and governance playbooks
Manage staffing, subcontractors, budgets, scopes, vendors, delivery dashboards, project cadences, and concurrent workstreams
Provide reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
Contribute to AI thought leadership through best-practice documentation, case studies, and insights

Requirements

What you’ll need

5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end, including scope, timelines, budgets, risk, and change management
Hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems
Strong understanding of AI capabilities and limitations, reliability, and responsible risk management
Proven ability to design repeatable processes and systems that scale beyond individual projects
Experience with no/low-code automation platforms such as Zapier/n8n, knowledge bases, and modern AI tooling
High proficiency with Google Workspace, Asana/Notion, Slack, and modern web and content tools
Experience preparing polished executive documents and presentations
Ability to translate complex technical concepts into clear business value for non-technical audiences
Bachelor's degree or equivalent experience
Commitment to ethical practices and responsible AI, including transparency, human oversight, privacy, and bias mitigation
Regular travel availability of 20–40%
Remote-friendly, with preference for candidates in major tech hubs

Benefits

Comp & perks

Performance-based bonuses
Potential equity participation
Autonomy to lead
Resources to succeed
Room to grow
Clear pathways to increased leadership responsibility
Regular travel opportunities for client activities, organizational rollouts, and events