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About the role
Key responsibilities & impact- Provide administrative support to the sales team throughout all stages of the sales process
- Prepare commercial proposals using standardized templates, following the sales executive’s guidance
- Conduct initial interactions with leads and customers when directed by the responsible sales executive
- Request validations and approvals from partner manufacturers and follow up on responses
- Participate in meetings with manufacturers and customers, recording discussion points, outstanding items, and next steps
- Enter and update information in internal systems and partner and manufacturer portals
- Keep the CRM and customer interaction history up to date
- Track deadlines, documents, and outstanding items for ongoing negotiations
- Monitor contract expiration dates and notify the responsible sales executive in advance
- Organize the sales calendar and prepare monitoring reports
- Work alongside sales executives to serve customers, liaise with partner manufacturers, and formalize negotiations
Requirements
What you’ll need- Bachelor’s degree completed or in progress in Business Administration, Marketing, Sales Management, Management Processes, or a related field
- 1–2 years of experience in sales support, sales back office, administrative assistance, or B2B customer service roles
- Experience using a CRM system
- Proficiency with Microsoft Office or Google Workspace, including intermediate-level spreadsheet skills
- Intermediate English reading skills
- Strong written communication skills
- Preferred: experience with software, SaaS, or technology reseller companies
- Preferred: familiarity with project management and automation tools
- Preferred: experience using artificial intelligence tools in day-to-day work
- Preferred: basic knowledge of Brazil’s General Data Protection Law (LGPD)
- Strong organizational skills and attention to detail
- Ability to record and organize information effectively
- Sense of urgency and disciplined follow-up
- Courteous and concise communication
- Autonomy and proactivity
- Discretion when handling confidential information
Benefits
Comp & perks- No benefits, bonuses, retirement plans, health insurance, or other compensation extras were explicitly provided.