Client Partner – Client Success, Business Development

Hummingbird Healthcare

. Own relationships with assigned health system clients or pursue new health system relationships .

Posted 9/28/2026full-timeRemote • United StatesSeniorLead💰 $154,000 - $211,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in business development and account management within healthcare IT, focusing on building executive-level relationships and converting advisory engagements into managed services. Proficient in pipeline management and CRM tools, with a strong ability to navigate complex stakeholder environments.

Highest-signal resume keywords

Business DevelopmentClient Success ManagementExecutive-Level Relationship BuildingHealthcare IT ExperienceCRM Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business DevelopmentAccount ManagementClient SuccessPipeline ManagementNegotiationStakeholder NavigationProject ManagementLead GenerationSales StrategyHealthcare IT Implementation

Soft Skills

Systems ThinkingSound JudgmentCommunicationRelationship BuildingAdaptability

Tools & Technologies

CRM PlatformsPipeline Management Tools

Industry Keywords

Healthcare ITPatient AccessHealth System RelationshipsManaged ServicesAdvisory Engagements

About the role

Key responsibilities & impact

Own relationships with assigned health system clients or pursue new health system relationships
Own the full relationship or pursuit lifecycle for assigned health system accounts
Build and maintain a disciplined, accurate pipeline of opportunities
Lead discovery conversations and deliver the end-to-end Hummingbird pitch to senior audiences
Advance advisory-only engagements into long-term managed services relationships
Negotiate terms within established guardrails
Serve as the primary point of contact for assigned accounts
Build trusted executive relationships with clients
Generate qualified leads through targeted outreach, conferences, referrals, and partnership channels
Lead executive-level value conversations
Partner with Strategy and Service Delivery on expansion decisions and transitions at close
Bring market and account intelligence back to the team
Client Success Executive: deepen partnerships, lead renewal and expansion conversations, and convert advisory engagements into managed services
Business Development Executive: prospect through outreach and conferences and move new contacts from first conversation to signed deal
Travel regularly for onsite client visits or conferences and prospect meetings, depending on path

Requirements

What you’ll need

8–10+ years of experience in business development, account management, or client success in a healthcare IT or patient access environment
Consistent executive-level relationship building experience
Hands-on experience working in or closely alongside Epic
Experience navigating multiple stakeholders in a single sale, including CFOs, CIOs, and Chiefs of Ambulatory Operations
Strong systems thinking and sound judgment in high-risk, high-uncertainty client environments
Proficiency with CRM platforms and pipeline management tools
Comfort working remotely
Client Success Executive: experience managing complex health system relationships, converting advisory-only engagements into managed services relationships, and leading renewal or expansion conversations
Business Development Executive: experience building pipeline at net-new accounts and closing complex deals with health system executives
Experience serving as project director on a healthcare IT or patient access implementation or consulting engagement is nice to have
Experience leading multi-team initiatives end-to-end is nice to have
Experience in a start-up or rapidly growing environment is nice to have
Candidates must be legally authorized to work in the United States without sponsorship

Benefits

Comp & perks

Comprehensive medical, dental, and vision coverage
Paid time off
401(k)
Parental leave
Career development support
Annual bonus target
Remote work
Consistent Internet service for remote work