Senior Product Manager, Platform Experience – Insights

HungerRush

. Own reporting, analytics, and the cross-product experience layer of HUB across point-of-sale, the HUB Dashboard, and the Mobile HUB app .

Posted 9/15/2026full-timeRemote • Texas • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management within the SaaS industry, particularly in restaurant technology and POS systems, with a strong focus on AI integration, data strategy, and user experience design for diverse stakeholders. Proven ability to lead cross-functional teams, manage product roadmaps, and deliver impactful solutions in a fast-paced environment.

Highest-signal resume keywords

Product ManagementAI Tools ProficiencyData Foundation StrategySaaS Industry ExperienceUser Experience Design

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product Roadmap OwnershipData AnalysisSpecification DraftingReporting AccuracyLegacy Platform EvolutionPricing and Packaging StrategyContinuous DiscoveryCross-Product Experience DesignAI-Powered CapabilitiesMulti-Brand Complexity Management

Soft Skills

Excellent CommunicationCollaboration SkillsEmpowered LeadershipStakeholder ManagementDynamic Environment Adaptability

Tools & Technologies

HUB DashboardMobile HUB AppAI Research ToolsData Governance ToolsPrototyping Tools

Industry Keywords

SaaSRestaurant TechnologyPoint-of-Sale (POS)Franchise Business ModelsMulti-Unit Operations

About the role

Key responsibilities & impact

Own reporting, analytics, and the cross-product experience layer of HUB across point-of-sale, the HUB Dashboard, and the Mobile HUB app
Balance the needs of SMB operators, franchise owners, and corporate multi-brand stakeholders
Operate as an empowered product leader accountable for outcomes
Run continuous discovery with operators, franchise owners, and corporate brand teams
Partner with Design and Engineering leads on roadmap ownership and tradeoffs
Simplify, consolidate, or retire legacy functionality
Understand pricing and packaging implications of platform capabilities
Partner with Sales and Commercial teams to position and package new capabilities
Use AI tools across research synthesis, specification drafting, data analysis, and prototyping
Identify and champion AI-powered capabilities in HUB
Define the data foundation strategy, quality, structure, and governance
Own reporting and business insights across every platform channel
Own the HUB Dashboard and Mobile HUB end-to-end, including demonstrating, training, and troubleshooting
Ensure HUB functions as one unified product across modules
Design experiences for SMB operators, franchise owners, and corporate brand stakeholders
Prioritize a roadmap scaling from single-location simplicity to multi-brand, multi-unit complexity
Own the accuracy of metrics used in financial and franchise-facing calculations
Ensure consistent reporting logic and refine live reporting using usage data
Partner with Engineering leadership on architectural decisions and technical direction
Coordinate with other product teams and departments
Represent the role in cross-team planning and lead product marketing and go-to-market efforts
Communicate roadmap, tradeoffs, and progress to Product, Engineering, Sales, and Customer Success leadership

Requirements

What you’ll need

5+ years of proven experience as a Product Manager in the SaaS industry, preferably within restaurant Tech or POS domains
Experience operating within an empowered product team model, owning outcomes and running continuous discovery as an equal partner with Design and Engineering
Proven experience evolving a legacy or fragmented platform, including simplifying or retiring functionality and launching 0-to-1 capabilities
Fluent with AI tools in daily product work, including research, spec generation, data analysis, and prototyping
Ability to identify where AI belongs inside the product itself
Experience defining a data foundation strategy supporting reporting accuracy and downstream AI development
Working understanding of pricing, packaging, and connections between product investment decisions and commercial outcomes
Ability to design for multiple distinct user types within one cohesive product experience
Comfortable working directly with engineering on data architecture and system dependencies
Excellent communication and collaboration skills
Proven track record delivering successful products in a fast-paced, dynamic environment
Authorized to work in the United States without sponsorship, now or in the future
Preferred: experience in restaurant technology, POS, or another vertical SaaS platform
Preferred: familiarity with franchise business models and multi-brand or multi-unit operator needs
Preferred: experience designing for multiple personas
Preferred: experience shipping an AI-powered feature or capability in a live, customer-facing product

Benefits

Comp & perks

Full-time employment
Remote work arrangement
Equal Opportunity Employer commitment