Systems Operations Analyst

Hungryroot

. Monitor fulfillment systems, integrations, and site requests during evening hours .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $70,000 - $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in SQL and basic Python, with hands-on experience using AI-assisted coding tools like Claude and Cursor for troubleshooting and automation. Strong communication skills and a proactive approach to problem-solving in fulfillment and supply chain operations are essential.

Highest-signal resume keywords

SQLPythonAI-Assisted Coding ToolsTroubleshooting SkillsFulfillment Operations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLPythonDjangoJSONAPIsTroubleshootingAutomation ScriptingProcess ImprovementData AnalysisInventory Management

Soft Skills

Critical ThinkingClear CommunicationWillingness to LearnOpen MindsetAmbition to Grow

Tools & Technologies

ClaudeCursorCopilotJiraConfluenceWMSOMSERP

Industry Keywords

FulfillmentSupply ChainWarehouse OperationsOrder ManagementIntegration Issues

Tech Stack

Tools & technologies

DjangoERPPythonSQL

About the role

Key responsibilities & impact

Monitor fulfillment systems, integrations, and site requests during evening hours
Investigate stuck or failed orders, inventory mismatches, and shipping issues using SQL, logs, and AI-assisted tools
Use AI-assisted coding with Claude and Cursor to understand Python/Django code, make small fixes, and build scripts and automation
Escalate complex issues to the Sr. Manager of Fulfillment Systems with a clear summary of the issue, impact, attempted solutions, and recommended next steps
Document fixes and improve runbooks so repeat issues are solved faster
Support building new features, reporting, and process improvements during the day
Serve as the first point of contact for fulfillment sites during the second shift
Monitor the order management system during every other weekend’s Sunday order release
Investigate fulfillment platform and integration issues

Requirements

What you’ll need

Bachelor’s degree (industrial engineering, computer science, supply chain, etc)
Exposure to fulfillment, warehouse, or supply chain operations (internships, co-ops, coursework, and WMS/OMS experience all count)
Hands-on use of AI-assisted coding tools (Claude, Cursor, Copilot), and the judgment to review, understand, and verify the code they produce
Working knowledge of SQL
Basic familiarity with Python
Strong troubleshooting and critical-thinking skills
Clear written and verbal communication
A willingness to learn, an open mind, and the ambition to grow
Mon-Fri, 3-11pm ET; first month 9am-5pm ET for training
Every other weekend availability for issue monitoring and Sunday order release
Must be able to work remotely anywhere in the U.S.
Employer will not sponsor applicants for work visas
Nice to have: Industrial engineering or supply chain background
Nice to have: Experience with Python, Django, JSON, and APIs
Nice to have: ERP or WMS experience
Nice to have: Jira, Confluence, or similar collaboration tools

Benefits

Comp & perks

Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide!
Equity
Unlimited vacation policy
Universal paid parental leave
Monthly Hungryroot credit for delicious, healthy groceries
Comprehensive health, vision, dental, and life insurance
401k with Company Match
A work from home stipend to support your initial home-office setup
Annual company retreat
Regular virtual team events