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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in building and optimizing integrations between business applications using REST APIs and webhooks, with a strong focus on data validation, error handling, and automation. Proficient in leveraging AI-assisted development tools within Mac-based environments to enhance operational efficiency and customer experience.
Highest-signal resume keywords
REST API IntegrationData ValidationGoHighLevel ExperienceAI-Assisted Development ToolsBusiness Workflow Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Integration DevelopmentWebhook ManagementAutomation ConfigurationError HandlingData SynchronizationConditional LogicTroubleshootingFinancial AnalysisSystem DocumentationOperational Efficiency
Soft Skills
Excellent CommunicationAnalytical Problem-SolvingProactive ApproachDetail-OrientedIndependent Collaboration
Tools & Technologies
ServiceM8XeroClaude AIMac-Based SystemsGoHighLevel
Industry Keywords
Field-Service ManagementCRMAccounting PlatformsOperational WorkflowsCustomer Engagement
About the role
Key responsibilities & impact- Build, maintain, and optimize integrations between ServiceM8, Xero, GoHighLevel, roof-measurement tools, and other business applications
- Develop and manage REST API integrations, webhooks, and automated workflows for reliable two-way system communication
- Implement data validation, conditional logic, duplicate prevention, error handling, synchronization recovery, logging, and automated alerting
- Troubleshoot integration issues and develop workarounds for platform limitations
- Test and monitor integrations for reliability, scalability, and consistency
- Eliminate manual data entry and reduce repetitive administrative work
- Develop and configure automations in the client's Mac-based systems and Claude-powered AI environment
- Capture system knowledge, business logic, implementation decisions, configurations, and troubleshooting information transparently
- Ensure the AI environment learns system operations, integration structures, and issue-resolution procedures
- Use AI-assisted development tools to accelerate implementation and improve workflows
- Connect GoHighLevel with operational, sales, accounting, and roof-measurement systems
- Support lead management, sales follow-up, customer engagement, and operational workflows
- Synchronize customer, lead, quote, and job information accurately
- Support the Office Manager with underlying GoHighLevel integrations without taking over day-to-day platform management
- Collaborate with the Office Manager to understand workflows and identify automation opportunities
- Connect operational, sales, and accounting systems to improve visibility into jobs, quotes, costs, and financial performance
- Assess financial impacts, inefficiencies, costs, productivity, and profitability
- Test failed synchronizations, missing data, duplicate records, and system outages
- Establish monitoring, logging, alerts, and recovery processes
- Continuously improve systems as business requirements evolve
- Document integration logic, workflows, configurations, and troubleshooting procedures
- Explain technical concepts and system behavior in plain English
- Own automations through planning, development, testing, maintenance, and optimization
- Build maintainable systems the company can understand, manage, and expand
Requirements
What you’ll need- Philippines-based candidate
- Proven hands-on experience building integrations between business applications using REST APIs, webhooks, and automation platforms
- Strong understanding of two-way synchronization, data validation, duplicate prevention, error handling, and recovery mechanisms
- Familiarity with ServiceM8, Xero, or similar field-service management, CRM, and accounting platforms
- Experience working with AI-assisted development tools or AI environments, ideally Claude
- Comfortable developing directly within a client's own systems and documenting technical knowledge as the work progresses
- Strong understanding of business workflows, conditional logic, data structures, and integration troubleshooting
- Ability to interpret basic financial information, including profit-and-loss statements, gross profit, gross margins, job costs, and overheads
- Strong analytical and problem-solving skills
- Excellent communication skills and ability to explain technical solutions in plain English
- Commercially minded approach focused on operational efficiency, customer experience, and profitability
- Ability to work independently while collaborating with business leadership and operational stakeholders
- Proactive, accountable, and detail-oriented approach
- Practical experience with GoHighLevel is nice to have
- Consistent employment history with clear reasons for leaving previous roles
- Genuine interest in a long-term opportunity
- Comfortable building and configuring systems directly within the client's Mac-based environment and Claude-powered AI workspace
- Must comply with intellectual property, confidentiality, account ownership, and work-product restrictions
- Must disclose existing ongoing roles or client work
- Must reflect this engagement on LinkedIn as “Independent Contractor”
- Availability to work Australian business hours, Monday to Friday
Benefits
Comp & perks- 100% remote work from home
- Long-term, full-time contractor engagement
- Opportunity to grow into a broader business operations role
- Opportunity to contribute to operational and financial performance
- Independent contractor engagement