CRM and Admin Specialist

Hunt St

. Manage and optimise Pipedrive CRM, keeping deals, contacts and activities accurate and up to date .

Posted 10/22/2026part-timeRemote • PhilippinesMid-LevelSenior💰 A$900 - A$1,100 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing and optimizing Pipedrive CRM and WooCommerce platforms, focusing on automations, workflows, and reporting to enhance sales efficiency and customer service. Proficient in building customer-journey automations and utilizing AI tools to streamline e-commerce operations.

Highest-signal resume keywords

Pipedrive CRM ManagementWooCommerce Product ManagementWorkflow AutomationData IntegrationLead Qualification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Pipedrive ExperienceWooCommerce ExperienceCRM ReportingAutomation BuildingData Management

Soft Skills

Attention to DetailProactive MindsetCuriosityCommunication Skills

Tools & Technologies

ZapierMakeKlaviyoMailchimpWordPress

Industry Keywords

E-commerce OperationsSales ActivityCustomer JourneyAustralian Business HoursIndependent Contractor

Tech Stack

Tools & technologies

WordPress

About the role

Key responsibilities & impact

Manage and optimise Pipedrive CRM, keeping deals, contacts and activities accurate and up to date
Filter and qualify incoming leads
Manage pipeline stages and activities and ensure every lead has a clear next step
Build and maintain customer-journey automations and workflows
Create dashboards and regular reports on leads, conversion rates, pipeline value and sales activity
Manage WooCommerce product listings, pricing, stock status, promotions and product content
Process and track orders, deposits and parts enquiries with the sales team
Maintain WooCommerce plugins, store settings and integrations
Connect WooCommerce and Pipedrive data
Book appointments, manage calendars and coordinate sales follow-ups
Manage shared inboxes and route enquiries
Prepare quotes, customer documentation and correspondence
Document processes and build SOPs
Identify bottlenecks and manual tasks and implement smarter solutions
Explore AI features and automation tools across Pipedrive, WooCommerce and connected platforms
Suggest improvements to increase efficiency and customer service

Requirements

What you’ll need

Filipino (Philippines-based) candidate
3+ years’ experience in a CRM, admin or e-commerce operations role
Strong hands-on Pipedrive experience, including pipelines, custom fields, automations and reporting
Hands-on WooCommerce experience managing products, orders and store settings
Solid experience building workflows and automations that reduce manual work
Excellent written and spoken English with strong attention to detail
Proactive, curious mindset with confidence to research solutions and suggest improvements
Reliable home office setup with stable internet and availability during Australian business hours
Experience with automation and integration tools such as Zapier or Make (nice to have)
Experience using AI tools to build or enhance CRM and e-commerce workflows (nice to have)
Familiarity with email marketing platforms such as Klaviyo or Mailchimp (nice to have)
Background supporting an Australian e-commerce or high-value retail business (nice to have)
Exposure to WordPress and Elementor (nice to have)
Must disclose existing ongoing roles or client work
Must reflect this engagement on LinkedIn as “Independent Contractor”

Benefits

Comp & perks

All roles are 100% remote, allowing work from home
Potential to grow into full-time hours as the business scales
Potential performance-based bonuses as the role and business grow
Freedom to improve existing processes and recommend smarter ways of working
Supportive, collaborative founders who value initiative and fresh ideas
Long-term opportunity to grow skills in CRM, e-commerce and automation