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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR Administration and Coordination, with a solid understanding of Australian employment legislation and compliance. Proficient in managing HR systems and documentation while maintaining confidentiality and strong stakeholder relationships.
Highest-signal resume keywords
HR AdministrationAustralian Employment LegislationTANDAHumanforceMicrosoft Office
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR CoordinationEmployee OnboardingCompliance AuditsWorkplace PoliciesWorkCover AdministrationMulti-Site ManagementAttention to DetailReporting ToolsStakeholder ManagementHR Documentation
Soft Skills
Excellent CommunicationHighly OrganisedRelationship-BuildingProactive Problem-SolvingDiscretion and Confidentiality
Tools & Technologies
SharePointMonday.comPower BI
Industry Keywords
People & CultureModern AwardsFranchise ManagementHospitalityRetail
About the role
Key responsibilities & impact- Provide day-to-day HR support to managers, franchise partners, and employees
- Manage HR documentation, employment contracts, employee records, templates, and HR systems including TANDA and Humanforce
- Coordinate HR, compliance, and system audits, including Award/pay rate updates and required follow-ups
- Support Australian employment compliance, including Modern Awards, Enterprise Agreements, workplace policies, and WorkCover/claims administration
- Coordinate employee onboarding, offboarding, engagement surveys, retention, career development, recognition, and other People & Culture initiatives
- Maintain organisational charts, position descriptions, workplace access/security records, and general Support Office administration
- Coordinate visa and sponsorship administration, including documentation, costs, key dates, employee liaison, and external migration advisors
- Develop HR resources and provide guidance/training on policies, systems, compliance, and employment processes
- Maintain confidentiality and accurate records, escalating complex or high-risk matters to the HR Manager
- Assist with broader HR and People & Culture projects as required
Requirements
What you’ll need- Philippines-based candidate
- Previous experience in HR Administration, HR Coordination, People & Culture, or a similar role
- Experience supporting Australian businesses
- Solid understanding of Australian employment legislation and Modern Awards
- Experience in a multi-site, hospitality, retail, franchise, or similarly fast-paced environment is highly desirable
- Experience with HR/workforce management systems such as TANDA or Humanforce
- Strong proficiency with Microsoft Office, SharePoint, Monday.com, and reporting tools such as Power BI
- Understanding of workplace health and safety and WorkCover processes
- Strong attention to detail
- Excellent written and verbal communication skills
- Highly organised, with the ability to manage multiple priorities and deadlines
- Ability to work independently while collaborating with managers and employees across different locations
- Strong stakeholder management and relationship-building skills
- High level of discretion and confidentiality when handling sensitive employee information
- Practical, proactive, and solutions-focused approach to HR administration
- Ability to disclose existing ongoing roles or client work
- Must reflect the engagement on LinkedIn as “Independent Contractor”
Benefits
Comp & perks- 100% remote work from home
- Flexibility in managing time as an independent contractor
- Alignment with AU business hours for collaboration while retaining contractor flexibility
