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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Australian Mortgage Loan Processing, with a strong focus on compliance, client relationship management, and effective communication with various stakeholders. Proficient in using loan processing tools and managing documentation to ensure timely approvals and settlements.
Highest-signal resume keywords
Australian Mortgage Loan Processing ExperienceApplyOnline ProficiencyAttention to DetailClient Relationship ManagementExcellent English Comprehension
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Loan ProcessingLender Pricing ApprovalsCredit ChecksValuation OrdersDocument Submission
Soft Skills
Organizational SkillsWorkload ManagementTeam CollaborationAutonomous Work EthicCan-Do Attitude
Tools & Technologies
Aggregator CRMApplyOnlinePodiumMercurySymmetryFlexSales Trekker
Industry Keywords
Compliance RequirementsClient ProfilesLoan Status UpdatesConditionally Approved ApplicationsFraudulent Loans
About the role
Key responsibilities & impact- Review client profiles and supporting information to complete preliminary assessments
- Assist the Finance Broker in meeting all compliance requirements
- Complete lender pricing approvals, client credit checks, and valuation orders
- Process loans using Aggregator CRM and ApplyOnline
- Collect and package lender documents for submission
- Manage client relationships, collect additional supporting documentation, and provide loan status updates
- Manage conditionally approved applications and address lender information requests
- Communicate with lenders, real estate agents, solicitors, accountants, Business Partners, and Lending Team members
- Follow up pre-approved home loans through full approval and settlement
- Use knowledge and judgment to encourage third parties to meet approval conditions
- Report potentially fraudulent loans
- Request, validate, and mitigate risks on valuation reports
Requirements
What you’ll need- Looking for Philippines-based candidates
- Minimum of 2-year Australian Mortgage Loan Processing experience is required
- Previous experience working on Apply Online, Podium, Mercury, Symmetry, or Flex is an advantage
- Sales Trekker experience is a plus
- High attention to detail and extremely organized
- Great at managing workload and prioritising tasks where necessary to meet deadlines
- Excellent English comprehension and fluency with good attention to grammar and spelling
- Can-do attitude with the ability to work autonomously in a fast-paced environment
- Willing to work collaboratively and be driven as a team player
- Must disclose any existing ongoing roles or client work
- Must reflect this engagement on LinkedIn clearly marked as “Independent Contractor”
Benefits
Comp & perks- 100% remote work from home
- Flexibility in how you manage your time as a contractor
- Alignment with AU business hours for collaboration (approximately 9 AM–5 PM, Monday to Friday)