Operations Manager

Hunt St

. Manage the business inbox, emails and day-to-day office administration .

Posted 9/24/2026contractRemote • PhilippinesMid-LevelSenior💰 A$2,000 - A$3,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong operational management capabilities, including scheduling, coordination, and communication with stakeholders. Proficient in job management software and Microsoft 365, with a focus on developing SOPs and supporting system migrations.

Highest-signal resume keywords

Operations ManagementJob SchedulingTradify ExperienceMicrosoft 365 ProficiencySOP Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Job ManagementSchedulingOffice AdministrationData SetupProcess DocumentationQuote TrackingOperational Issue ResolutionTime ManagementCustomer CoordinationSupplier Coordination

Soft Skills

Professional CommunicationRelationship BuildingOrganizationProactive Problem SolvingTime Management

Tools & Technologies

TradifyServiceM8SimPROFergusMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft Teams

Industry Keywords

RoofingConstructionTradesAustralian BusinessSOP CreationSystem Migration

About the role

Key responsibilities & impact

Manage the business inbox, emails and day-to-day office administration
Schedule jobs, crews, materials and supplier deliveries using Tradify or similar job management software
Track jobs from quote through completion, identify delays or issues early, and keep work on schedule
Coordinate with customers, builders, suppliers and internal teams on schedules, variations, job updates and requirements
Follow up outstanding quotes and invoices with the bookkeeper
Support the transition from Tradify to a custom-built job management platform, including data setup and process documentation
Develop and maintain SOPs for office and operational processes
Provide the owner with a weekly overview of jobs, upcoming schedules, outstanding items and potential issues
Identify and resolve operational issues proactively

Requirements

What you’ll need

5+ years’ experience in operations, office management, scheduling or a similar coordination role
Experience within roofing, construction, trades or a related Australian business is highly preferred
Hands-on experience with Tradify or similar job management systems such as ServiceM8, simPRO or Fergus
Strong Microsoft 365 skills, particularly Outlook, Excel, Word and Teams
Excellent organization and time-management skills, with the ability to manage multiple jobs, deadlines and stakeholders
Confident and professional communicator who can build strong relationships and communicate effectively with builders, customers and suppliers
Experience creating SOPs or supporting a software/system migration is highly regarded
Must be Philippines-based
Independent Contractor Agreement engagement
Expected to align with AU business hours, approximately 6:30 AM–3:30 PM, Monday to Friday
Must disclose existing ongoing roles or client work
Must reflect the engagement on LinkedIn as “Independent Contractor”

Benefits

Comp & perks

100% remote; work from home
Flexible time management as an independent contractor, while aligning with AU business hours for collaboration