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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while providing comprehensive administrative support across sales and marketing functions. Proficient in CRM data management and communication, ensuring effective collaboration with team members and stakeholders.
Highest-signal resume keywords
CRM Data ManagementNetSuite ExperienceSales SupportStrong Written CommunicationAdministrative Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM SystemsData EntryReportingSales CoordinationMarketing AssistanceVirtual AssistanceCustomer ServiceEmail DraftingDocument OrganizationTask Management
Soft Skills
Highly OrganizedProactiveDetail-OrientedResponsiveIndependent Worker
Tools & Technologies
NetSuiteERP SystemsBusiness Software
Industry Keywords
Sales AdministrationCustomer SupportSupplier CorrespondenceMarketing Information ManagementVirtual Assistant Support
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Complete accurate CRM data entry and maintain up-to-date records
- Assist with dealer intelligence and sales-related information
- Maintain and update dashboards and reports
- Support the sales team with day-to-day administrative tasks
- Assist with CRM processes and data management during the transition to NetSuite
- Record customer, dealer and sales information accurately
- Assist with general sales administration and follow-up tasks
- Monitor, organise and manage inboxes
- Review incoming emails and identify items requiring attention
- Draft professional email responses on behalf of team members
- Assist with supplier and customer correspondence
- Manage routine enquiries and communications
- Escalate important or complex matters
- Provide administrative support to the marketing team
- Organise marketing information, documents and materials
- Support marketing-related administrative tasks and activities
- Maintain accurate customer and marketing information
- Assist with ad hoc marketing tasks
- Plan business travel, including flights, accommodation and itineraries
- Assist with calendars, meetings and appointments
- Organise documents, files and information
- Provide general internal administrative support
- Assist with ad hoc tasks and projects across the business
- Help the team stay organised and ensure important tasks are completed
Requirements
What you’ll need- Philippines-based candidate
- Highly organised with excellent attention to detail
- Proactive and able to work independently
- Comfortable managing multiple tasks and priorities
- Confident using CRM systems and business software
- Strong written communicator with excellent English
- Confident drafting professional emails and correspondence
- Comfortable communicating with suppliers and customers
- Tech-savvy and able to learn new systems quickly
- Reliable, responsive and able to meet deadlines
- Comfortable providing broad administrative and virtual assistant support
- Experience with CRM systems
- Experience with NetSuite is advantageous but not essential; experience with other CRM platforms encouraged
- Experience with ERP systems or other business management platforms highly regarded
- Experience in sales assistance, sales coordination, customer service, marketing assistance, virtual assistance, administration, executive assistance, sales support, CRM administration, customer or supplier support, data entry or reporting highly regarded
- Experience supporting sales, customer service or marketing teams advantageous
- Work Monday to Friday, approximately 8:30 AM–5:00 PM Australian business hours
- Disclose existing ongoing roles or client work
- Reflect the engagement on LinkedIn as “Independent Contractor”
- Suitable home-based workspace and reliable internet connection
- Responsive and available during agreed working hours
Benefits
Comp & perks- 100% remote work from home
- Flexible time management as an independent contractor
- Engagement aligned with AU business hours while retaining contractor flexibility