FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in coordinating home care services, managing client care plans, and ensuring compliance with care standards. Proficient in scheduling software and CRM systems, with strong organizational and communication skills to enhance client satisfaction.
Highest-signal resume keywords
Care CoordinationScheduling Software ProficiencyClient Relationship ManagementRegulatory Compliance KnowledgeOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryDocumentation ManagementService Delivery CoordinationRosteringOperational Efficiency Improvement
Soft Skills
Excellent CommunicationInterpersonal SkillsProblem-Solving MindsetEmpathetic AttitudeTime Management
Tools & Technologies
Microsoft OfficeCRM SystemsScheduling Software
Industry Keywords
Aged CareDisability ServicesCommunity ServicesClient ConfidentialityCare Compliance Standards
About the role
Key responsibilities & impact- Coordinate scheduling and delivery of home care services in line with client care plans
- Serve as primary point of contact for clients, families, and support workers
- Match clients with suitable caregivers and update schedules as needed
- Manage service delivery coordination and rostering
- Perform data entry and data compliance checking
- Support content updates and marketing tasks as directed
- Follow up on client feedback and help resolve service-related concerns
- Maintain accurate client records, care plans, and documentation
- Collaborate with the care team on service standards, safety protocols, and regulatory compliance
- Provide updates on invoices and accounts receivable
- Assist with onboarding and orientation of new caregivers and staff
- Support internal reporting, documentation, and compliance efforts
- Identify opportunities to improve operational efficiency and client satisfaction
- Perform other duties as directed by the supervisor or director
Requirements
What you’ll need- Philippines-based candidate
- Previous experience in a care coordination, service delivery, scheduling, or administrative support role within the aged care, disability, or community services sector
- Strong computer skills and willingness to learn
- Strong organizational and time management skills with ability to manage multiple priorities
- Excellent communication and interpersonal skills with a client-focused approach
- Proficiency in scheduling software, CRM systems, and Microsoft Office tools
- High attention to detail, accuracy, and documentation management
- Ability to work independently while collaborating with a wider support team
- Knowledge of care compliance standards and client confidentiality requirements
- Empathetic and professional attitude when working with clients and caregivers
- Problem-solving mindset with proactive approach to challenges
- Genuine passion for improving the lives of others through quality service delivery
- Ability to disclose existing ongoing roles or client work
- Ability to reflect this engagement on LinkedIn profile as “Independent Contractor”
Benefits
Comp & perks- 100% remote work from home
- Flexible time management as an independent contractor, while aligning with AU business hours
- Training provided for the right candidate