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Business Systems Analyst 3
Huntington National Bank. Serve as a senior-level liaison between business stakeholders and technology teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in eliciting, analyzing, and documenting business and system requirements while ensuring compliance with regulatory standards. Proficient in facilitating cross-functional collaboration and driving operational improvements through effective communication and problem-solving skills.
Highest-signal resume keywords
Business Requirements DocumentationOperational ImprovementSQL Data MappingSystem TestingMicrosoft Office Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisRequirements ElicitationProcess Flow DevelopmentData MiningQuality Center ExperienceFile Transmission ProcessesOperational Procedures DevelopmentUser Stories CreationAcceptance Criteria DefinitionDocumentation Skills
Soft Skills
Excellent Communication SkillsStrong Interpersonal SkillsAnalytical Problem-SolvingCollaborationOrganizational Skills
Tools & Technologies
Microsoft ProjectMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Visio
Industry Keywords
Regulatory ComplianceAudit RequirementsRisk ManagementCustomer ServiceIT Analytics
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Serve as a senior-level liaison between business stakeholders and technology teams
- Support, enhance, and maintain complex business applications
- Drive operational improvements
- Elicit, analyze, document, and validate business and system requirements
- Translate business needs into functional requirements, user stories, process flows, and acceptance criteria
- Lead requirements review sessions and facilitate discussions among business, development, architecture, QA, and support teams
- Analyze business processes and identify opportunities for automation, optimization, and operational efficiency
- Support backlog refinement, prioritization, and solution planning
- Serve as a subject matter expert for assigned applications and business processes
- Create and maintain business requirements documents, process documentation, workflows, system diagrams, and user procedures
- Develop operational procedures, training materials, and knowledge articles
- Ensure compliance with regulatory, audit, risk, and governance requirements
- Liaise with business units, technology teams, third-party vendors, and external partners
- Facilitate meetings, workshops, and stakeholder status updates
- Provide guidance and mentorship to junior analysts and project team members
- Lead or participate in strategic initiatives, cross-functional projects, and continuous improvement efforts
Requirements
What you’ll need- Bachelor's Degree
- Minimum 2 years of related experience or an additional 2 years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor's Degree
- Applicants must be currently authorized to work in the United States on a full-time basis
- Excellent verbal and written communication skills
- Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups
- Strong documentation skills
- Strong analytical and problem-solving skills
- Ability to work collaboratively with other departments to resolve issues
- Self-motivated with a passion for service excellence
- Proven organizational skills with the ability to develop a detailed work plan
- Ability to research issues, determine and document cause, and take appropriate corrective actions
- Experience with system testing and documentation
- Proficient in Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio)
- Experience with Quality Center or equivalent defect management experience
- Experience with SQL, data mapping and data mining
- Experience supporting file transmission processes like FTPs, FTP, FTPs
- Experience with Accounting and Reconcilement applications
- Huntington will not sponsor applicants for immigration benefits
Benefits
Comp & perks- Incentive compensation plan eligibility
- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
- Certain positions outside the branch network may be eligible for a flexible work arrangement combining in-office and work-from-home
- Remote roles may have opportunities to come together in offices for moments that matter