Huntington National Bank

Platform Engineer

• Manage and resolve issues against ServiceNow applications
• Advise internal teams and lines of business regarding process and technology inefficiencies within the platform
• Perform routine maintenance, including performance monitoring and error identification/remediation
• Maintain and improve overall platform stability and incorporate identified best practices
• Apply ServiceNow best practices and remediate technical debt in the Now platform
• Manage instance security, user/group access, roles, associated relationships, and ACLs
• Provide platform training and knowledge to internal teams and external business partners
• Develop a platform-wide reporting strategy and maintenance plan
• Analyze, design, and develop systems based on user specifications
• May assist with training less experienced staff
• May serve as project leader for specific projects

ServiceNow Platform Engineer

Customer Support

• Provide excellent customer service and effectively resolve customer issues
• Understand and educate customers on consumer deposit products
• Proactively identify opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals
• Educate and refer customers to other areas of the bank to deepen relationships and build partnerships
• Adhere to operational, security, risk, and regulatory policies and procedures
• Demonstrate acumen in sales, customer service, relationship management, banking, communication, and presentation
• Process customer transactions accurately and efficiently
• Balance daily while providing exemplary customer service
• Perform other duties as assigned

Customer Experience Banker

Risk

• Oversee operational and regulatory risk management programs for a major business segment
• Evaluate effectiveness of internal controls and risk mitigation strategies
• Direct self-monitoring, testing, and Risk & Control Self-Assessments (RCSA) in alignment with Corporate Risk requirements
• Ensure adherence to corporate policies, procedures, and regulatory expectations
• Serve as the central point of coordination between business segment, Corporate Risk, and Audit
• Escalate significant risks, control gaps, and issues to senior leadership in a timely manner
• Partner with business leaders to align risk management activities with strategic objectives
• Lead remediation efforts, including action planning, ownership, and tracking to resolution
• Develop and maintain Business Continuity Plans (BCPs) and conduct Business Impact Analyses (BIA)
• Coordinate with IT and stakeholders to align disaster recovery strategies and recovery objectives (RTO/RPO)
• Lead crisis management response and incident coordination during business disruptions
• Design and execute continuity testing, training, and post-incident improvement activities
• Perform other duties as assigned

Senior Segment Risk Manager – Business Continuity & Resiliency

Business Development Rep

• Market a full range of banking services to SBA loan-eligible businesses
• Source SBA loan originations through client contact, origination, and analysis
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis and prepare credit packages
• Ensure compliance with applicable federal, state, and local laws and regulations, agency guidelines, and organization policies
• Perform other duties as assigned

Senior SBA Product Business Development Officer

• Market a full range of banking services to Small Business Administration (SBA) loan-eligible businesses
• Self-source SBA loan origination, emphasizing client contact, origination, and analysis
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis and prepare credit packages
• Ensure compliance with applicable federal, state, and local laws and regulations, agency guidelines, and organization policies
• Perform other duties as assigned
• Support the bank's markets in Alabama and Mississippi, with the ability to source business nationwide

• Market a full range of banking services to Small Business Administration (SBA) loan eligible businesses, emphasizing client contact, origination, and analysis
• Self-source SBA loan origination, emphasizing client contact, origination, and analysis
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis and prepare credit packages
• Ensure compliance with applicable federal, state, and local laws and regulations, agency guidelines, and organization policies
• Perform other duties as assigned
• Support the bank's markets in Texas, Arkansas, and Louisiana, with the ability to source business nationwide

• Market a full range of banking services to Small Business Administration (SBA) loan-eligible businesses
• Focus on client contact, SBA loan origination, and analysis
• Originate SBA loans typically ranging from $350K to $5MM
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis
• Prepare credit packages
• Ensure compliance with applicable federal, state, and local laws and regulations, agency guidelines, and organization policies

Senior SBA Business Development Officer – Education Franchise

• Market a full range of banking services to Small Business Administration (SBA) loan eligible businesses
• Source SBA loan origination with emphasis on client contact, origination and analysis
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis and prepare credit packages
• Ensure compliance with applicable federal, state and local laws and regulations, agency guidelines and organization policies
• Perform other duties as assigned

• Market a full range of banking services to Small Business Administration (SBA) loan eligible businesses
• Self-source SBA loan origination with emphasis on client contact, origination, and analysis
• Review financial statements and supporting documents
• Structure SBA loan proposals
• Complete initial analysis and prepare credit packages
• Ensure compliance with applicable federal, state, and local laws and regulations, agency guidelines, and organization policies
• Perform other duties as assigned

Solutions Engineer

• Facilitate adherence to architecture standards and patterns
• Oversee architecture at a program-level initiative
• Define non-functional requirements for scalability, reliability, performance, and maintainability
• Partner with the business to identify operational and financial efficiencies
• Analyze high-level functional requirements defined by the business
• Provide direction and clarity for Application Architects
• Design system integration patterns
• Provide oversight, governance, and support for federated architecture
• Ensure Application Architects align with solutions
• Identify technical constraints and technical debt, recommending paths to resolution
• Influence technology and vendor decisions
• Design and evaluate proofs of concept and prototypes
• Analyze and refresh architecture standards and patterns periodically
• Support target-state architecture designs
• Consult on technology roadmaps
• Partner with experience owners, product development teams, business leadership, and IT leadership to develop and deliver digital solutions
• Develop and maintain product-level roadmaps supporting business and technology strategies
• Produce conceptual and/or logical architecture solutions, use cases, standards and pattern proposals, and non-functional requirement definitions

Senior Principal Enterprise Solution Architect

Supervisor

• Manage a small staff of 3-4 virtual tellers
• Create schedules to ensure appropriate staffing levels during peak hours
• Support staff by approving and overseeing transactions as needed
• Monitor CTRs, SARs, and Reg CC Holds for accuracy
• Assist with cash balancing during machine outages
• Ensure adherence to policies and procedures concerning teller functions
• Create and monitor service requests for software or technical issues
• Perform simple maintenance functions when errors occur
• Conduct monthly quality monitoring reviews
• Deliver review results to employees for continued training opportunities
• Perform other duties as assigned

Live Virtual Teller Supervisor

• Design strategic and tailored Mac OS and hardware solutions for specific client requests
• Anticipate problems and analyze ways to mitigate risk
• Articulate the business value and impact of advanced technical and non-technical information and determine when to escalate issues
• Provide advanced production support, including problem identification, ticket documentation, and customer/vendor dialogue
• Document small- to medium-scale projects and deliver presentations with minimal supervision
• Dissect complex situations and refocus on critical technology tasks
• Provide Level 3/4 engineering support for corporate OS platforms
• Verify hardware/software requirements and design and configure operating solutions for standalone and advanced systems
• Analyze virtual and physical OS platforms, including configuration, monitoring, capacity analysis, and in-depth troubleshooting
• Maintain current professional and technical skills
• Keep abreast of current and emerging technologies and how they integrate and drive value for Huntington

Mac OS Platform Engineer III

Sales

• Generate and expand client relationships by providing payment solutions and recommendations in the business/middle market space from $3–$50 million
• Partner with business bankers to identify new merchant-services sales opportunities
• Coach partners, call on prospects and clients, manage leads, make presentations, close sales, and manage appointments and schedules
• Attend leadership meetings and keep partners engaged in referrals and calling efforts
• Prospect actively and build relationships with new clients, converting leads into partnerships
• Sell Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH, and related hardware and software solutions
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals while exceeding daily and weekly targets
• Collaborate with bank units to identify cross-selling possibilities and maximize client profitability
• Resolve client concerns and build long-lasting relationships through expertise and service
• Teach, coach, motivate, and drive merchant education and sales growth within the banker coverage team
• Report leads, opportunities, and status updates in the CRM; use dashboards and reports to understand sales trends
• Perform other duties as assigned

Regional Sales Advisor – Merchant Services

Account Manager

• Acquire new business relationships for Huntington and develop and deepen relationships with existing customers
• Provide insights and guidance to business owners
• Develop and maintain profitable Business Banking relationships with businesses with sales size of $2 MM to $100 MM and credit exposure up to $25 MM
• Prospect new business and expand or deepen existing business relationships
• Meet with business owners to understand needs, recommend solutions across the bank, and negotiate pricing and fees
• Collaborate with internal partners to deliver customer solutions
• Build and maintain an external referral network
• Manage portfolios of varying complexity and account volume, including quarterly portfolio reviews, CAR, and collection of necessary documentation
• Coordinate loan approvals through the Huntington Loan Center
• Partner with branch staff and internal product partners to deliver customer solutions and generate business sales
• Adhere to pricing discipline and credit quality standards
• Ensure accuracy and completeness of credit packages and delivery with the Huntington Loan Center and Commercial Loan Servicing department
• Monitor maturing loans and upcoming renewals
• Provide information and perspective to central collections and financial recovery teams for collections and credit workouts
• Monitor daily overdrafts
• Perform other duties as assigned

Regional Bank Relationship Manager III

Operations

• Process and support Standby Letter of Credit transactions, including issuance, amendments, extensions, renewals, drawings, and cancellation activities
• Review standby letter of credit applications, supporting documentation, and transaction instructions for accuracy, completeness, and compliance
• Partner with Credit, Commercial Banking, Legal, and Risk teams to execute and service standby letter of credit transactions
• Monitor key dates, expiration events, automatic renewal provisions, drawing activity, and other critical obligations
• Review complex financial, legal, and operational documentation for compliance with bank procedures, regulatory requirements, and industry standards
• Identify discrepancies, exceptions, and potential risks and work with stakeholders to resolve issues
• Provide guidance and support regarding standby letters of credit and related trade finance products
• Develop working knowledge of documentary letters of credit, collections, and other trade finance services
• Participate in cross-training initiatives to broaden product knowledge and support team flexibility
• Participate in special projects and strategic initiatives supporting business growth and operational transformation
• Perform other duties as assigned

ServiceNow Platform Engineer

Customer Experience Banker

Senior Segment Risk Manager – Business Continuity & Resiliency

Senior SBA Product Business Development Officer

Senior SBA Product Business Development Officer

Senior SBA Product Business Development Officer

Senior SBA Business Development Officer – Education Franchise

Senior SBA Product Business Development Officer

Senior SBA Product Business Development Officer

Senior Principal Enterprise Solution Architect

Live Virtual Teller Supervisor

Mac OS Platform Engineer III

Regional Sales Advisor – Merchant Services

Regional Bank Relationship Manager III

International Ops Analyst 2