Commercial Bank Program Manager

Huntington National Bank

. Manage assigned colleague development, learning, engagement, and adoption programs across the Commercial Bank from planning through implementation and ongoing support.

Posted 10/13/2026full-timeUnited StatesSeniorLead💰 $93,000 - $189,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in program management, colleague development, and digital adoption, with a strong focus on creating effective learning experiences and measuring program outcomes. Proven ability to collaborate with stakeholders and translate complex information into practical resources for enhanced colleague engagement.

Highest-signal resume keywords

Program ManagementColleague DevelopmentDigital AdoptionLearning DesignStakeholder Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program ManagementLearning DesignTraining DevelopmentDigital AdoptionColleague EngagementInstructional DesignPerformance MeasurementFacilitationOnboardingCareer Development

Soft Skills

CollaborationCommunicationInfluenceService OrientationAdaptability

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Commercial BankingFinancial ServicesOrganizational ReadinessAdult LearningColleague Experience

About the role

Key responsibilities & impact

Manage assigned colleague development, learning, engagement, and adoption programs across the Commercial Bank from planning through implementation and ongoing support.
Create role-based colleague experiences that build awareness, knowledge, skill, confidence, and sustained adoption of new tools, capabilities, and ways of working.
Translate business priorities and subject matter into practical learning experiences, communications, job aids, leader resources, events, and reinforcement activities.
Partner with business leaders, subject matter experts, and learning partners to identify development needs and design solutions aligned with colleague and business outcomes.
Lead the colleague experience for assigned business and technology initiatives, coordinating learning, communications, engagement, support, reinforcement, and feedback activities.
Develop and help execute training, workshops, office hours, learning cohorts, communities of practice, champion networks, and other scalable development and adoption experiences.
Partner with leaders and managers to reinforce expectations, promote available resources, address adoption barriers, and support application within their teams.
Manage program plans, timelines, milestones, dependencies, risks, reviews, approvals, communications, delivery support, and content maintenance.
Measure and report program effectiveness, colleague experience, participation, proficiency, sustained usage, and other defined outcomes through surveys, feedback, usage data, and performance measures.
Use colleague insights and program results to continuously improve and scale development, learning, engagement, and adoption approaches.
Build strong partnerships across Commercial and with enterprise learning, communications, technology, data, risk, and enablement teams to coordinate overlapping priorities and resources.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor's Degree
7+ years of program management experience, learning and development, colleague engagement, communications, digital adoption, organizational readiness, or a related discipline.
Demonstrated experience managing colleague development, training, engagement, or adoption programs from planning through implementation.
Experience working across teams and with subject matter experts to achieve shared goals.
Strong program management, facilitation, written communication, and stakeholder-influence skills.
Ability to translate complex information into clear, practical, role-based colleague experiences and resources.
Ability to manage multiple priorities, evaluate program effectiveness, and communicate outcomes to leaders.
Experience designing or delivering learning, training, onboarding, career development, or colleague engagement programs.
Experience supporting adoption of new technology, digital tools, or business processes.
Knowledge of adult learning, instructional design, adoption, and colleague-experience practices.
Experience in Commercial Banking, financial services, or another regulated environment.
Experience facilitating group sessions to gather input, communicate information, and build understanding.
Experience building champion networks, communities of practice, or peer-learning models.
Ability to provide strong program and project leadership during periods of uncertainty, ambiguity, and change.
Forward-thinking, collaborative, service-oriented approach with the ability to work independently in a complex, evolving environment.

Benefits

Comp & perks

Incentive compensation plan eligibility
Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)
Certain positions may be eligible for a flexible work arrangement