Crisis Management Specialist

Huntington National Bank

. Monitor, evaluate, and respond to technology, operational, severe weather, infectious disease/pandemic, and security incidents as part of CCM on-call duties .

Posted 9/17/2026full-timeCharlotte • Colorado • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in crisis management, including incident response, training development, and regulatory compliance. Proficient in analyzing incident data and communicating effectively with stakeholders to ensure organizational resilience.

Highest-signal resume keywords

Crisis Management ExperienceIncident Management CertificationCrisis Communication SkillsTraining Scenario DevelopmentRegulatory Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Crisis Response PlanningIncident Data AnalysisCrisis Management Program ImprovementExecutive-Level CommunicationTraining and Exercises Coordination

Soft Skills

Excellent JudgmentStress ManagementMultitaskingTask FlexibilityDecision-Making

Tools & Technologies

Crisis Communication ApplicationMicrosoft Office

Certifications & Qualifications

Incident Management CertificationCrisis Management CertificationCrisis Communications CertificationBusiness Continuity Certification

Industry Keywords

FFIEC IT Exam HandbookFEMA Incident Command SystemHSEEPCrisis Management Guidelines

About the role

Key responsibilities & impact

Monitor, evaluate, and respond to technology, operational, severe weather, infectious disease/pandemic, and security incidents as part of CCM on-call duties
Maintain colleague contact information, groups, rules, and user access in the Crisis Communication application
Update crisis response plan membership, tasks, and associated documents
Distribute finalized response plans to plan members
Schedule, plan, and conduct required crisis response team training and exercises
Maintain and improve the Corporate Crisis Management program
Lead response teams to mitigate impacts and recover impacted business units
Monitor and assess incidents and recommend response next steps
Create and distribute executive-level incident summaries and updates
Analyze incident data to determine metrics, trends, and associated risk to the bank
Continue professional development through vendor training, seminars, online training, and industry publications
Perform other duties as assigned

Requirements

What you’ll need

Bachelor's Degree
2-5 years of crisis management experience
1-3 years of building and running detailed training scenarios and exercises
Industry certification in incident management, crisis management, crisis communications or business continuity (preferred)
Knowledge of regulatory and federal guidelines pertaining to crisis management, including FFIEC’s IT Exam Handbook – BCP, FEMA’s Incident Command System, and HSEEP (preferred)
Ability to work an on-call schedule that can require non-standard business hours
Ability to effectively manage stress in a constantly changing environment
Excellent judgment and ability to make quick decisions and think outside the box in complex situations
High level of work and task flexibility
Ability to multitask and prioritize in a fast-paced environment
Excellent written and oral communication skills
Proficiency with Microsoft Office products
Currently authorized to work in the United States on a full-time basis
Huntington will not sponsor applicants for immigration benefits

Benefits

Comp & perks

Health insurance coverage
Wellness program
Life and disability insurance
Retirement savings plan
Paid leave programs
Paid holidays
Paid time off (PTO)
Incentive compensation plan eligibility
Potential flexible work arrangement, as determined by the hiring team