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E Commerce Strategy Manager
Huntington National Bank. Drive measurable improvements in website performance, customer acquisition, and digital conversion through data-driven optimization .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Conversion Rate Optimization (CRO) and digital marketing strategies, leveraging tools like Adobe Target and Sitecore to enhance customer experiences and drive measurable performance improvements. Proficient in web analytics and A/B testing methodologies to inform data-driven decision-making and optimize digital content.
Highest-signal resume keywords
Conversion Rate Optimization (CRO)Adobe TargetSitecore PersonalizeA/B TestingWeb Analytics
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HTMLCSSA/B TestingMultivariate TestingSegmentationPersonalizationDigital Measurement FrameworksCustomer Journey AnalysisFunnel OptimizationTesting Strategies
Soft Skills
CollaborationCommunicationAnalytical ThinkingProblem SolvingProject Management
Tools & Technologies
Adobe AnalyticsSalesforce Marketing CloudSitecoreSitecore XMSitecoreAI
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Digital MarketingCustomer AcquisitionSEOSEMWebsite Accessibility
Tech Stack
Tools & technologiesCloudSitecore
About the role
Key responsibilities & impact- Drive measurable improvements in website performance, customer acquisition, and digital conversion through data-driven optimization
- Support optimization of Huntington.com and related digital experiences through a structured CRO program
- Identify customer experience opportunities using web analytics, behavioral data, customer feedback, competitive analysis, and industry best practices
- Develop and maintain a testing roadmap focused on acquisition, engagement, conversion rates, and customer satisfaction
- Design, execute, and analyze A/B and multivariate tests using Adobe Target, Sitecore Personalize, and other optimization tools
- Translate strategic objectives into measurable testing hypotheses and optimization initiatives with business stakeholders
- Use Adobe Analytics and other measurement tools to identify friction points, drop-off opportunities, and performance improvements
- Collaborate with UX, marketing, content, product, and development teams to implement and scale winning experiences
- Develop, create, and publish website content and landing pages using Sitecore
- Support digital marketing campaigns across SEO, SEM, Email, Social, Display, Affiliate, Direct Mail, and other acquisition channels
- Develop new experiences and page layouts using HTML/CSS
- Develop, schedule, and send emails using Salesforce Marketing Cloud
- Ensure proper tagging, tracking, and measurement frameworks for accurate test reporting and business insights
- Advocate internally for optimization, customer experience, experimentation, and data-driven decision-making
- Ensure website and email experiences comply with brand standards, accessibility requirements, and regulatory guidelines
- Manage and prioritize multiple testing, optimization, and digital marketing initiatives
- Collaborate in an agile, cross-functional environment
- Perform other duties as assigned
Requirements
What you’ll need- 3+ years of relevant web content management and design experience in Adobe Target, Sitecore Personalize, Salesforce Marketing Cloud, or similar applications
- Bachelor's degree
- Experience with enterprise-level Conversion Rate Optimization (CRO) and experimentation programs
- Understanding of A/B testing, multivariate testing, segmentation, and personalization
- Experience developing testing strategies, roadmaps, hypotheses, and optimization frameworks
- Ability to turn web analytics and customer insights into actionable recommendations
- Understanding of customer journey analysis, funnel optimization, and digital acquisition strategies
- Understanding of Adobe Analytics and digital measurement frameworks
- Understanding of Adobe Target, experimentation platforms, and website personalization
- Understanding of SEO, SEM, customer acquisition, and digital marketing channels
- Understanding of HTML, CSS, and front-end optimization techniques
- Understanding of content management systems, including Sitecore, Sitecore XM, and SitecoreAI
- Understanding of website accessibility and digital best practices
- Understanding of website tagging and analytics implementation
- Experience presenting optimization results, business cases, and recommendations to senior leadership
- Basic understanding and experience working in an agile environment
Benefits
Comp & perks- Flexible work arrangement may be available for certain positions outside the branch network, combining in-office and work-from-home
- Opportunity for remote roles to come together in offices for moments that matter
- Equal Opportunity Employer
- Tobacco-Free Hiring Practice