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IS Technical Specialist – Servicenow
Huntington National Bank. Analyze, design, and develop systems based upon user specifications .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems analysis, design, and development while providing technical assistance and support. Strong ability to balance development and support roles in a multi-platform environment, with a focus on customer service and effective communication.
Highest-signal resume keywords
Systems AnalysisTechnical AssistanceProject LeadershipAnalytical SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems DevelopmentTroubleshootingMulti-Platform EnvironmentUser Specifications AnalysisTechnical Industry Trends
Soft Skills
Interpersonal SkillsCustomer Service Focus
Tools & Technologies
Microsoft Office
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Technical SupportProject ManagementTraining Needs Assessment
About the role
Key responsibilities & impact- Analyze, design, and develop systems based upon user specifications
- Provide technical assistance in solving hardware or software problems
- Work with technical tools available for systems development and support
- Maintain and demonstrate knowledge of technical industry trends, particularly as they apply to Huntington
- Assist with identifying training needs or training less experienced staff
- May serve as project leader for specific projects
- Perform other duties as assigned
Requirements
What you’ll need- Bachelor's Degree
- 5+ years of related experience, or an additional 4 years of related work experience may be considered in lieu of the Bachelor's Degree
- Microsoft Office experience
- Experience working in a multi-platform environment
- Ability to balance both development and support roles
- Experience working on projects involving business segments
- Strong analytical and troubleshooting skills
- Excellent communication skills
- Strong interpersonal skills
- Focus on customer service
- Ability to work well with other IT, vendor, and business groups
Benefits
Comp & perks- Flexible work arrangement may be available for certain positions outside the branch network, combining in-office and work-from-home
- Remote roles may have opportunities to come together in offices for moments that matter