Live Virtual Teller Supervisor

Huntington National Bank

. Manage a small staff of 3-4 virtual tellers .

Posted 9/30/2026full-timeTupelo • Mississippi • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in managing virtual teller staff while ensuring compliance with policies and procedures. Proficient in customer service, transaction oversight, and quality monitoring to enhance team performance and operational efficiency.

Highest-signal resume keywords

Leadership ExperienceTeller ExperienceCustomer Service SkillsTime-Management SkillsTransaction Monitoring

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Transaction OversightCash BalancingQuality MonitoringService Request ManagementRegulatory Compliance

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationPresentation SkillsFlexibility

Industry Keywords

CTRsSARsReg CC HoldsTeller FunctionsCustomer Service

About the role

Key responsibilities & impact

Manage a small staff of 3-4 virtual tellers
Create schedules to ensure appropriate staffing levels during peak hours
Support staff by approving and overseeing transactions as needed
Monitor CTRs, SARs, and Reg CC Holds for accuracy
Assist with cash balancing during machine outages
Ensure adherence to policies and procedures concerning teller functions
Create and monitor service requests for software or technical issues
Perform simple maintenance functions when errors occur
Conduct monthly quality monitoring reviews
Deliver review results to employees for continued training opportunities
Perform other duties as assigned

Requirements

What you’ll need

High school diploma, GED, or equivalent education
3 years of customer service
2 years of teller experience
1 year in a leadership role
Excellent written, verbal and presentation skills
Excellent time-management skills
Flexibility to work varying schedules when necessary
Applicants must be currently authorized to work in the United States on a full-time basis
Huntington will not sponsor applicants for immigration benefits

Benefits

Comp & perks

Eligible for overtime pay (Exempt Status: No)
Potential flexible work arrangement language is described for certain positions, but this posting explicitly specifies an office workplace type