Regional Banking Sales and Service Leader

Huntington National Bank

. Supervise, lead, direct, and coordinate a regional Sales and Service Support team .

Posted 10/5/2026full-timeGrand Rapids • Michigan • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in sales support, with a focus on team development, customer service excellence, and operational efficiency. Proficient in process improvements and training initiatives to enhance team performance and client interactions.

Highest-signal resume keywords

Sales Support ManagementBusiness Banking ExperienceLeadership SkillsTraining DevelopmentMetrics Creation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Support ManagementBusiness BankingProcess ImprovementMetrics EvaluationClient InteractionTeam CoordinationOperational ProceduresCross-SellingBranch Assignment ManagementTraining Recommendation

Soft Skills

LeadershipMotivational SkillsColleague DevelopmentCommunication

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Customer ServiceSales FunctionsRegional BankingCorporate InitiativesClient ManagersService Specialists

About the role

Key responsibilities & impact

Supervise, lead, direct, and coordinate a regional Sales and Service Support team
Ensure exceptional customer service and support for sales functions and day-to-day client interactions with Huntington
Represent consistency between regions, field, area, and market
Provide regional BCM/RSS overflow, backup, and escalation support
Ensure adequate staffing and training for sales support and servicing levels
Onboard new Service Specialists and Client Managers
Serve as subject matter expert for process improvements, technology changes, training, and leading team change
Support colleague/customer transfers and portfolio assignment or reallocation during banker changes
Manage the Regional MAX Branch Assignment Process, including branch assignments and reconciliation for location openings/closings
Identify cross-sell opportunities and coordinate efforts for the team
Liaise and communicate corporate changes to the team
Curate regional communications in partnership with RMM
Work with Regional Banking partners on product development, operational procedures, and corporate initiatives
Perform other duties as assigned

Requirements

What you’ll need

Bachelor’s Degree
Minimum of 4 years' experience in sales support management role
3 plus years' experience in Business Banking
Strong leadership, colleague development and motivational skills
Ability to recommend training
Ability to create metrics to evaluate colleagues
Applicants must be currently authorized to work in the United States on a full-time basis
Huntington will not sponsor applicants for immigration benefits

Benefits

Comp & perks

Flexible work arrangement may be available for certain positions outside the branch network, combining in-office and work-from-home
Opportunity to come together in offices for moments that matter
Full-time employment