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Senior Card Origination Manager
Huntington National Bank. Serve as primary operational owner for credit card application decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and as secondary support for Unsecured Small Business portfolios .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in credit card application decisioning platforms, with a strong focus on operational ownership, compliance, and issue resolution. Proficient in managing product enhancements and testing activities while ensuring adherence to regulatory requirements.
Highest-signal resume keywords
Credit Card Application DecisioningDigital Product ManagementRegulatory ComplianceSQL ProficiencyChange Request Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital Product ManagementCredit Card ProductsSQLSASTest Plan DevelopmentProduction ValidationRoot Cause AnalysisIssue ManagementProcess ImprovementData Analysis
Soft Skills
Attention to DetailVerbal CommunicationWritten CommunicationCritical ThinkingCollaboration
Tools & Technologies
Microsoft Office Suite
Industry Keywords
Financial ServicesCustomer AcquisitionOn-boardingCompliance ReportingOperational Procedures
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Serve as primary operational owner for credit card application decisioning platforms supporting Consumer, Secured Card, and ROL Mobile Prescreen portfolios, and as secondary support for Unsecured Small Business portfolios
- Lead coordination of platform enhancements and smaller production issues, including drafting change requests, reviewing requirements, and validating testing plans
- Develop comprehensive test plans, execute testing and production validation activities across assigned platforms
- Participate in scheduled and off-hour production releases as needed to support platform stability
- Lead weekly status update meetings with third-party vendors and internal stakeholders
- Lead and support timely resolution of customer- and underwriter-impacting production issues within defined SLAs
- Ensure root cause analysis and remediation documentation supports sustainable issue resolution
- Collaborate with management and stakeholders to establish and adjust delivery timelines
- Ensure adherence to operational procedures, including compliance reporting, production/test table changes, and issue management activities
- Ensure credit policy and regulatory requirements are accurately translated and implemented within origination systems
Requirements
What you’ll need- Bachelor's Degree
- 5+ years of digital/technology product or program management, preferably in financial services
- New customer acquisition and on-boarding experience
- Master’s degree in business, management, operations, engineering, or a related field
- Experience working Card products (Debit, Credit, other card-based payment products)
- Strong attention to detail, focus on process
- Strong verbal and written communication skills
- Demonstrated ability to critically analyze situations and risks, determine paths of action, and make recommendations to remediate issues
- Familiarity with regulatory compliance requirements for financial institutions and products
- Proficiency with Microsoft Office Suite
- Experience with SQL and/or SAS
Benefits
Comp & perks- Health insurance coverage
- Wellness program
- Life and disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
- Applicable incentive compensation plan