Treasury Management Services Specialist II

Huntington National Bank

. Handle requests to change account default setup, special pricing, grouping, Earnings Credit Rate, and Account Analysis Statements.

Posted 11/4/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service within a high-risk environment, with strong analytical skills and knowledge of ACH processing and NACHA rules. Capable of managing multiple tasks efficiently while adhering to regulatory requirements and maintaining accuracy under pressure.

Highest-signal resume keywords

Customer Service ExperienceACH Processing KnowledgeNACHA Rules FamiliarityAnalytical SkillsRisk Mitigation Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

ACH ProcessingNACHA RulesQuality ChecksResearch SkillsMulti-taskingDeadline ManagementRisk IdentificationDocumentationWorkflow CoordinationTraining Assistance

Soft Skills

Strong Verbal CommunicationStrong Written CommunicationDecision-Making SkillsAdaptabilityTeam Collaboration

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Treasury ManagementBank PoliciesRegulatory RequirementsCustomer Issues EscalationHigh Performance Culture

About the role

Key responsibilities & impact

Handle requests to change account default setup, special pricing, grouping, Earnings Credit Rate, and Account Analysis Statements.
Provide excellent customer service while supporting Treasury Management products.
Perform quality checks on completed work.
Conduct research, including research involving ACH processing and NACHA rules.
Assist in training new colleagues on functions.
Participate in special projects, system upgrades, and testing.
Coordinate daily workflow.
Meet or exceed department service, productivity, and accuracy standards.
Adhere to bank policies, procedures, and regulatory requirements.
Follow controls and processes to measure, monitor, and control risks.
Handle escalated customer issues and escalate further when appropriate.
Research solutions and resolve issues where multiple non-standard solutions are available.
Support team goals, reporting, documentation, leadership, work distribution, and delegation as assigned.
Perform other duties as assigned.

Requirements

What you’ll need

High School diploma or GED required.
3+ years direct customer service experience
Ability to multi-task while performing multiple high risk processes.
Ability to work in a fast paced environment.
Experience working in a high risk area with the ability to identify and mitigate potential risk.
Experience with high performance culture is a plus.
Ensure efficient and timely deliverables; adapt quickly to an intense and changing environment.
Ability to work under tight deadlines with accuracy.
Demonstrated ability to learn multiple processes quickly.
Experience servicing customers via telephone, a plus.
Ability to perform accurate work under pressure is critical.
Ability to work effectively in a deadline driven, high monetary risk environment.
Strong verbal and written communication skills.
Strong analytical and decision-making skills.
Knowledge of ACH processing and NACHA rules.
Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington will not sponsor applicants for immigration benefits.

Benefits

Comp & perks

Full-time employment
Eligible for overtime pay (non-exempt status)
Equal Opportunity Employer
Tobacco-Free Hiring Practice