Channel Account Manager II, Service Providers

Huntress

. Achieve and exceed quota based on expansion performance and renewal outcomes .

Posted 11/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $90,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in account management and partner success within the cybersecurity industry, leveraging strong relationship-building skills and AI tools to enhance partner engagement and satisfaction.

Highest-signal resume keywords

Account ManagementCustomer SuccessSalesforce CRMCybersecurity Industry KnowledgeAI Tool Utilization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account ManagementCustomer SuccessPartner SuccessChannel SalesDirect SalesSalesforceCRM ManagementCall SummarizationAccount PreparationFollow-Up Support

Soft Skills

Relationship BuildingCollaborationJudgmentBias To ActionEfficiency

Tools & Technologies

AI ToolsSalesforce

Industry Keywords

MSP SpaceCybersecurityCustomer SatisfactionPartner CommunityLong-Term Loyalty

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Achieve and exceed quota based on expansion performance and renewal outcomes
Serve as a trusted advisor to partners by delivering solutions that increase customer satisfaction, grow adoption, and strengthen long-term loyalty
Build and maintain strong relationships with multiple stakeholders across assigned partner organizations
Maintain and reinforce Huntress culture in how you show up, collaborate, and support partners
Use AI tools to prepare for partner meetings, summarize calls, and stay organized so you can move faster with sound judgment

Requirements

What you’ll need

5+ years of experience in account management, customer success, partner success, or channel or direct sales roles, ideally focused on mid-market and below
Strong knowledge of the MSP space, preferably in the cybersecurity industry
Experience using Salesforce or a similar CRM platform to manage partner activity and opportunities
A genuine passion for the partner community and for helping partners deliver meaningful cybersecurity outcomes
A strong bias to action and the ability to get things done efficiently and effectively
Comfort using AI in practical day-to-day work, including call summaries, account prep, and follow-up support

Benefits

Comp & perks

100% remote work environment
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth