Senior Lifecycle Programs Strategist

Huntress

. Own the lifecycle operating model for customer and partner growth from marketing handoff through Account Management execution .

Posted 11/4/2026full-timeRemote • United StatesSenior💰 $142,000 - $152,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in shaping lifecycle strategies and operating models, with a strong focus on automation, audience segmentation, and compliance requirements. Proven ability to lead cross-functional teams and drive measurable outcomes through strategic judgment and systems thinking.

Highest-signal resume keywords

Lifecycle Strategy DevelopmentAutomation Workflow ImprovementAudience Segmentation ExpertiseEmail Compliance KnowledgeCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Lifecycle StrategyAutomationWorkflowsAudience SegmentationEmail ComplianceData AnalysisCRM PlatformsSales Engagement PlatformsMeasurement FrameworksProcess Improvement

Soft Skills

Strategic JudgmentSystems ThinkingOwnershipInfluenceCollaboration

Tools & Technologies

Marketing AutomationEmail PlatformsCRM SystemsAI Tools

Industry Keywords

Customer LifecycleCross-SellExpansionClosed-Lost RecoveryContact Governance

About the role

Key responsibilities & impact

Own the lifecycle operating model for customer and partner growth from marketing handoff through Account Management execution
Set priorities, make tradeoffs, and turn ambiguous opportunities into clear paths for execution
Shape requirements, operating rhythms, and success measures to align teams
Identify, prioritize, and lead automation opportunities across lifecycle execution
Diagnose process gaps, define requirements, align stakeholders, and implement scalable workflows, routing, and handoffs across go-to-market platforms
Lead re-engagement plays for delayed, stalled, and closed-lost cross-sell and expansion opportunities
Define recovery hypotheses, eligibility criteria, audience logic, sequence structure, automation, rep handoff, and recovered-pipeline measures
Establish the handoff experience for Account Management and customer-facing roles
Apply consent, opt-in and opt-out, suppression, contact governance, and communication requirements
Use approved AI tools for research, documentation, analysis, and workflow preparation
Establish measurement frameworks for engagement, rep follow-through, conversion, recovered pipeline, and influenced pipeline
Lead through influence by securing stakeholder buy-in and incorporating feedback from customer-facing and partner teams

Requirements

What you’ll need

Experience shaping lifecycle strategy and operating models
Experience building or improving sequences, workflows, routing, and automation
Experience designing targeted lifecycle motions across marketing automation, email, CRM, and sales engagement platforms
Experience with audience segmentation
Understanding of customer lifecycle, cross-sell, expansion, closed-lost recovery, install-base, or partner motions
Working knowledge of email compliance, consent and opt-out requirements, suppression logic, and contact governance
Ability to work with customer, opportunity, product, and engagement data
Strong strategic judgment, systems thinking, and ownership
Ability to turn ambiguous business opportunities into prioritized, scalable plans
Ability to lead cross-functional teams toward measurable outcomes without formal authority
Ability to use AI for research, documentation, analysis, and workflow tasks with sound judgment regarding accuracy, privacy, and appropriate application

Benefits

Comp & perks

100% remote work environment
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth