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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong capabilities in CRM management, sales operations, and process improvement, with a focus on maintaining accurate data and supporting sales teams effectively. Proficient in lead generation, stakeholder research, and managing multiple priorities in a fast-paced environment.
Highest-signal resume keywords
CRM ManagementSales OperationsLead GenerationData ManagementOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales AdministrationPipeline TrackingProcess ImprovementProposal PreparationContract ManagementQuotations CoordinationSpreadsheet SkillsData AnalysisOpportunity TrackingSales Reporting
Soft Skills
Excellent Communication SkillsStrong Attention to DetailProactive Problem SolvingResourcefulnessAbility to Work Independently
Tools & Technologies
CRM ToolsSales Automation Systems
Industry Keywords
B2B SaaSStartup EnvironmentSales SupportBusiness DevelopmentEnterprise Sales
About the role
Key responsibilities & impact- Maintain CRM records, pipeline tracking, reporting, and day-to-day sales administration
- Support CRM automation, systems setup, integrations, and process improvements across sales workflows
- Research target accounts, identify relevant stakeholders, and support lead generation and outbound initiatives
- Maintain accurate opportunity information, track follow-ups, and keep sales activities moving forward
- Assist with proposals, contracts, meeting preparation, client documentation, and other sales materials
- Support vendor sourcing, quotations, purchase coordination, and other operational processes
- Take on ad-hoc projects across New Business, Sales, and the wider business
- Own recurring sales and operational processes
- Keep CRM data, pipeline information, and sales activities accurate and up to date
- Help the sales team stay organised and move opportunities forward efficiently
- Deliver accurate and timely support across multiple sales opportunities
- Identify opportunities to improve sales processes and workflows
- Take ownership of tasks from start to finish
- Work proactively and independently
Requirements
What you’ll need- 1–3 years of experience in sales operations, business operations, sales support, business development, or a similar role
- Fresh graduates are welcome to apply
- Excellent written and verbal communication skills in English
- Strong organisational skills and attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
- Proactive, resourceful, and willing to take ownership
- Comfortable working independently and figuring things out in an ambiguous environment
- Strong follow-through and the ability to keep track of multiple moving pieces
- Experience with CRM tools or sales operations processes (nice-to-have)
- Experience supporting enterprise sales or commercial teams (nice-to-have)
- Experience with prospect research, lead generation, or outbound sales (nice-to-have)
- Strong spreadsheet skills and comfort working with data (nice-to-have)
- Experience working in a startup, scale-up, or B2B SaaS environment (nice-to-have)
- Interest in startups, AI, or B2B SaaS businesses (nice-to-have)
Benefits
Comp & perks- Remote work (APAC preferred)
- Exposure to enterprise sales and commercial leadership
- Opportunity to work at an AI-native startup building sales enablement products
- Opportunity to work with a fast-growing global company
- Opportunities to take on special projects across New Business, Sales, and the wider business