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Husqvarna Group

RGA Associate

Husqvarna Group

. Investigate and complete customer returns and customer credit requests .

Posted 9/21/2026full-timeUnited StatesJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and clear communication skills while effectively managing customer returns and credit requests. Proficient in using computers and CRM systems to maintain detailed records and report trends.

Highest-signal resume keywords
Customer ServiceAttention To DetailClear Communication SkillsTeam CollaborationOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Typing ProficiencyComputer ProficiencyCRM Activity Management
Soft Skills
Helpful AttitudeReliability
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer ReturnsCredit RequestsInbound Customer Requests

About the role

Key responsibilities & impact
  • Investigate and complete customer returns and customer credit requests
  • Research and follow up on inbound customer requests related to return goods or credit requests
  • Keep detailed records of interactions, investigations, and CRM activity
  • Report noticed trends in return goods
  • Find solutions for customers

Requirements

What you’ll need
  • A high school diploma or GED
  • A desire to build a long-term career with a stable, respected company
  • Clear communication skills and a helpful attitude
  • Attention to detail
  • Proficiency typing and using computers
  • The ability to work well in a team and stay organized in a fast-paced environment
  • Reliability; show up on time, ready to contribute
  • No previous experience in customer service or call centers is required

Benefits

Comp & perks
  • Competitive hourly pay
  • Full benefits starting on your first day (medical, dental, vision)
  • Paid time off and sick leave after 90 days
  • 401(k) with company match and immediate vesting
  • Employee discounts on Husqvarna products
  • Paid parental leave (up to 12 weeks)
  • Education assistance to help you grow your career
  • Support for first-time homebuyers