Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores .

Posted 11/6/2026full-timeRemote • ColombiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce marketing campaigns, with a strong focus on email marketing strategies and client relationship management. Proven ability to lead creative teams, analyze campaign performance, and implement data-driven improvements.

Highest-signal resume keywords

Email MarketingCampaign ManagementLeadership ExperienceData AnalysisClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingMarketing Campaign ExecutionA/B TestingEmail Strategy DevelopmentConsumer Trend Analysis

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

E-CommerceClient Churn ManagementRetention StrategiesMarketing Best PracticesClient KPIs

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores
Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales
Manage the client-agency relationship for assigned clients
Develop and execute email, SMS, pop-up, and flow marketing strategies
Manage approximately 40 unique marketing campaigns per month
Lead Copywriters, Designers, and Account Managers’ Associates
Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
Monitor campaign performance and improve email marketing results
Maintain regular client communication and lead client meetings
Collect and analyze consumer demographic and trend data
Set new goals weekly
Report on email marketing revenue, best-performing campaigns, A/B testing results, and optimization measures
Collaborate with the Service Department to maintain standards and meet client KPIs
Manage client churn and implement retention strategies
Troubleshoot client satisfaction and campaign performance issues
Act as liaison between clients and cross-functional teams
Identify opportunities to expand services for clients
Use data analysis to create targeted upsell campaigns and present service offers
Research industry best practices and present findings to Account Managers’ Leads, Head of Account Managers, and Service Director
Participate in Account Managers’ group calls and training sessions
Assist with internal service-related needs
Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role
At least 6 months of working experience in email marketing
Proven track record of success in a leadership role, especially leading creative teams to deliver client-focused work
Ability to work independently without compromising work standards
High accountability, responsiveness, and ability to meet deadlines
Problem-solving, critical thinking, and analytical skills
Growth- and results-driven mindset
Excellent interpersonal, verbal, and written communication skills
Ability to learn and adapt quickly
Excellent time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Must be available and responsive Mondays to Fridays between 3-6 PM BCN time
Must consistently work 30-35 hours per week, approximately 140 hours per month
Stable internet connection and laptop or PC
Ability to attend virtual video conferences
Fluency in English
Openness to receiving and giving constructive feedback
Contractor status after signing a non-disclosure agreement
Exclusivity agreement while working for Hustler Marketing
Ability to commit to a 30-day notice period after the first two months

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months are a trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months
Remote work arrangement