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Account Manager – E-commerce
Hustler Marketing. Manage assigned clients and e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and executing email marketing strategies. Proficient in analyzing campaign performance and optimizing marketing efforts to meet client KPIs.
Highest-signal resume keywords
Email MarketingCampaign ManagementLeadership ExperienceClient Relationship ManagementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Digital MarketingEmail Marketing StrategyA/B TestingCampaign Performance AnalysisConsumer Demographic Analysis
Soft Skills
Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability
Tools & Technologies
KlaviyoSlackHubstaffAsanaGoogle Workspace Suite
Industry Keywords
E-CommerceMarketing CampaignsClient Retention StrategiesCreative Team LeadershipUpsell Campaigns
About the role
Key responsibilities & impact- Manage assigned clients and e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns
- Manage client-agency relationships and communicate client marketing needs to internal teams
- Develop and execute email, SMS, pop-up, and flow marketing strategies
- Lead Copywriters, Designers, and Account Managers’ Associates
- Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
- Monitor campaign performance and improve email marketing results
- Conduct client meetings and maintain regular communication
- Collect and analyze consumer demographic and trend data
- Report on email marketing revenue, campaign performance, A/B testing, and optimization actions
- Collaborate with the Service Department to meet client KPIs
- Manage client churn and implement retention strategies
- Troubleshoot client satisfaction and campaign performance issues
- Identify opportunities to expand services and create targeted upsell campaigns
- Research industry best practices and present findings to leadership
- Act as liaison between clients and cross-functional teams
- Report to the Account Managers’ Leads, Head of Account Managers, and Service Director
Requirements
What you’ll need- At least 12 months of experience working in a digital marketing role
- At least 6 months of working experience in email marketing
- Proven track record of success in a leadership role, especially leading creative teams
- Ability to work independently while maintaining work standards
- High accountability, responsiveness, and ability to meet deadlines
- Problem-solving, critical-thinking, and analytical skills
- Growth- and results-driven mindset
- Excellent interpersonal, verbal, written, communication, and presentation skills
- Ability to learn and adapt quickly
- Excellent time management, focus, productivity, and efficiency
- Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
- Availability and responsiveness during Mondays to Fridays, 3-6 PM BCN time
- Ability to consistently work 30-35 hours per week / 140 hours per month
- Stable internet connection and laptop or PC; ability to attend virtual video conferences
- Fluency in English
- Openness to feedback and constructive criticism
Benefits
Comp & perks- Full-time commitment with an average of 140 tracked hours per month
- Fixed-rate monthly salary paid in USD
- First two months are a trial-and-adaptation period paid at full rate
- Regular performance reviews every 9-12 months, with the first after 3-6 months
- Re-evaluation of the role and workload after 6-12 months