Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales .

Posted 11/6/2026full-timeRemote • ColombiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and optimizing email marketing strategies to drive conversions and sales. Proven ability to build strong client relationships and effectively communicate across cross-functional teams.

Highest-signal resume keywords

Email Marketing StrategyTeam LeadershipClient Relationship ManagementCampaign Performance AnalysisE-Commerce Marketing

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingEmail MarketingCampaign ManagementA/B TestingData AnalysisMarketing Strategy DevelopmentClient Needs AssessmentRetention StrategiesTrend AnalysisUpselling Campaigns

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

E-CommerceAccount ManagementClient Agency RelationshipsMarketing CampaignsRemote Work Experience

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales
Manage and oversee client-agency relationships
Develop and execute email, SMS, pop-up, and flow marketing strategies
Lead teams of Copywriters, Designers, and Account Managers’ Associates
Outline client campaign calendars, brief new campaigns, delegate creative work, and oversee timely delivery
Ensure assigned clients’ marketing campaigns are executed effectively and perform well
Build and maintain strong client relationships and establish trust
Manage client needs and expectations
Improve email marketing results and set new weekly goals
Collaborate with team members to respond promptly to client requests
Lead and attend regular client meetings and maintain continuous client communication
Collect and analyze consumer demographic and trend data
Report on email campaign performance, including revenue, best-performing campaigns, A/B testing results, and optimization measures
Work with the Service Department to maintain work standards and meet client KPIs
Monitor client churn and implement retention strategies
Troubleshoot client satisfaction and campaign performance issues
Work independently with minimal supervision
Participate in Account Managers’ group calls, training, and skill-building sessions
Act as liaison between clients and cross-functional teams for new services and products
Identify opportunities to expand services and create targeted upselling campaigns
Research industry best practices and present findings to Account Managers’ Leads, the Head of Account Managers, and the Service Director
Assist with internal service-related needs
Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role
At least 6 months of working experience in an email marketing field
Proven track record of achieving success in a leadership role, especially leading a team of creatives
Ability to work independently without compromising work standards
High accountability and responsiveness, with excellent ability to meet deadlines
Problem-solving, critical thinking, and analytical skills
Growth and results-driven mindset, with ability to handle and implement constructive criticism
Excellent interpersonal, verbal, and written communication skills
Ability to learn and adapt quickly, with excellent time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time
Ability to consistently work 30-35 hours per week, approximately 140 hours per month
Stable internet connection and a laptop or PC; ability to attend virtual video conferences
Fluency in English
Ability to work in a remote environment
Familiarity with email marketing, e-commerce, or Klaviyo is a plus
Account management or agency experience is an advantage
Remote work experience is an advantage

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
Trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months