Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns focused on conversions and sales .

Posted 11/6/2026full-timeRemote • GreeceJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing e-commerce marketing campaigns, particularly in email and SMS marketing, while leading creative teams to achieve client goals. Proficient in analyzing campaign performance and implementing strategies to enhance client satisfaction and retention.

Highest-signal resume keywords

Email MarketingE-Commerce MarketingTeam LeadershipCampaign Performance AnalysisClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingEmail Marketing StrategyCampaign ManagementA/B TestingData Analysis

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementResponsiveness

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

E-CommerceMarketing CampaignsClient KPIsConsumer DemographicsRetention Strategies

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns focused on conversions and sales
Manage and oversee client-agency relationships
Develop and execute email, SMS, pop-up, and flow marketing strategies, managing approximately 40 unique campaigns per month
Lead teams of Copywriters, Designers, and Account Managers’ Associates
Outline campaign calendars, brief new campaigns, delegate creative work, and oversee timely delivery
Ensure client needs and expectations are met
Improve email marketing results and monitor campaign performance
Collaborate with team members to respond promptly to client requests
Maintain regular client communication and lead client meetings
Collect and analyze consumer demographic and trend data to guide marketing goals
Report on email campaign performance, including revenue, best-performing campaigns, A/B testing results, and optimization measures
Work with the Service Department to maintain standards and meet client KPIs
Monitor client churn and implement retention strategies
Troubleshoot client satisfaction and campaign performance issues
Act as liaison between clients and cross-functional teams for new services and products
Identify opportunities to expand services and create targeted upsell campaigns
Research industry best practices and present findings to account management leadership
Assist with internal service-related needs
Report directly to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role
At least 6 months of working experience in an email marketing field
Proven track record of achieving success in a leadership role, especially leading a team of creatives to deliver quality client work
Ability to work independently without compromising work standards
High accountability, responsiveness, and ability to meet deadlines
Problem-solving, critical thinking, and analytical skills
Growth- and results-driven mindset and ability to handle constructive criticism
Excellent interpersonal, verbal, and written communication skills in English; fluency in English required
Ability to learn and adapt quickly
Excellent time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Knowledge or experience with email marketing, e-commerce, or Klaviyo is a plus
Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time
Ability to consistently work 30-35 hours per week, approximately 140 hours per month
Stable internet connection and a laptop or PC
Ability to attend virtual video conferences
Willingness to receive and productively give feedback and constructive criticism
Comfortable working in a remote environment

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months are a trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months