Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores .

Posted 10/30/2026full-timeRemote • ColombiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and analyzing campaign performance to drive conversions and client satisfaction. Proficient in email marketing strategies and tools, with a strong focus on results and client relationship management.

Highest-signal resume keywords

Email MarketingCampaign ManagementTeam LeadershipClient Relationship ManagementData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingE-CommerceEmail CampaignsSMS CampaignsA/B TestingMarketing StrategyCampaign Performance MonitoringClient-Churn PreventionUpselling StrategiesTrend Analysis

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

Client SatisfactionMarketing CampaignsCreative Team LeadershipConsumer DemographicsVirtual Meetings

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores
Plan, brief, monitor, and execute marketing campaigns aimed at driving conversions and sales
Manage and oversee client-agency relationships
Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows
Manage approximately 40 unique marketing campaigns per month
Lead teams of Copywriters, Designers, and Account Managers’ Associates
Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
Monitor campaign performance and improve email marketing results
Maintain regular communication and meetings with assigned clients
Collect and analyze consumer demographic and trend data
Set weekly goals and report campaign performance, including email revenue, A/B testing results, and optimization measures
Collaborate with the Service Department and cross-functional teams to meet client KPIs
Manage client satisfaction and implement client-churn prevention strategies
Troubleshoot client and campaign-performance issues
Identify opportunities to expand services and present upselling offers to clients
Discover industry best practices and present findings to account management leadership
Assist with internal service-related needs
Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role
At least 6 months of working experience in an email marketing field
Proven track record of success in a leadership role, especially leading a team of creatives to deliver quality work
Ability to work independently without compromising work standards
High accountability, responsiveness, and ability to meet deadlines
Problem-solving, critical thinking, and analytical skills
Growth and results-driven mindset, and ability to handle constructive criticism
Excellent interpersonal and communication skills
Ability to learn and adapt quickly
Excellent time management skills and high levels of focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Familiarity with email marketing, e-commerce, or Klaviyo is a plus
Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time
Ability to consistently work 30-35 hours per week, approximately 140 hours per month
Stable internet connection and a laptop or PC
Ability to attend virtual video conferences
Fluency in English, with excellent verbal and written communication skills
Openness to receiving and giving feedback and constructive criticism
Contractor status after signing a non-disclosure agreement
Exclusivity agreement while working for Hustler Marketing

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months are a trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months