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Account Manager – E-commerce
Hustler Marketing. Manage assigned clients and their e-commerce stores .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and optimizing email marketing strategies to drive conversions and client satisfaction. Proficient in analyzing campaign performance and implementing data-driven improvements.
Highest-signal resume keywords
Email MarketingDigital MarketingCampaign ManagementTeam LeadershipClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing StrategyA/B TestingData AnalysisConversion OptimizationCampaign Performance Monitoring
Soft Skills
Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability
Tools & Technologies
KlaviyoSlackHubstaffAsanaGoogle Workspace Suite
Industry Keywords
E-CommerceClient Retention StrategiesAgency ExperienceRemote WorkConsumer Demographics
About the role
Key responsibilities & impact- Manage assigned clients and their e-commerce stores
- Plan, brief, monitor, and execute marketing campaigns focused on driving conversions and sales
- Manage the client-agency relationship and maintain productive client communication
- Develop and execute marketing strategies involving email campaigns, SMS campaigns, pop-ups, and flows
- Manage approximately 40 unique marketing campaigns per month
- Lead Copywriters, Designers, and Account Managers’ Associates
- Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
- Monitor campaign performance and improve email marketing results
- Collect and analyze consumer demographic and trend data
- Set weekly goals and report on campaign performance, revenue, A/B testing results, and optimization measures
- Collaborate with the Service Department and cross-functional teams to meet KPIs
- Manage client satisfaction and implement client-retention strategies
- Troubleshoot client and campaign-performance issues
- Lead and attend regular client meetings
- Act as liaison between clients and internal teams for new services and products
- Identify opportunities to expand services and create targeted upselling campaigns
- Research industry best practices and present findings to account-management leadership
- Participate in group calls, training, and skill-building sessions
- Report to the Account Managers’ Leads, Head of Account Managers, and Service Director
Requirements
What you’ll need- At least 12 months of experience working in a digital marketing role
- At least 6 months of working experience in an email marketing field
- Proven track record of achieving success in a leadership role, especially leading a team of creatives
- Ability to work independently without compromising work standards
- High accountability, responsiveness, and ability to meet deadlines
- Problem-solving, critical thinking, and analytical skills
- Growth and results-driven mindset
- Excellent interpersonal, verbal, and written communication skills
- Ability to learn and adapt quickly
- Excellent time management, focus, productivity, and efficiency
- Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
- Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time
- Ability to consistently work 30-35 hours per week, approximately 140 hours per month
- Stable internet connection and a laptop or PC
- Ability to attend virtual video conferences
- Fluency in English
- Openness to feedback and constructive criticism
- Remote work, account management, agency, email marketing, e-commerce, or Klaviyo experience is advantageous or a plus
Benefits
Comp & perks- First two months are a trial-and-adaptation period paid at full rate
- Regular performance reviews every 9-12 months, with the first one after 3-6 months
- Re-evaluation of the role and workload after 6-12 months