Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores .

Posted 11/6/2026full-timeRemote • ChileJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and executing data-driven strategies to optimize client performance and retention. Proficient in email marketing and client relationship management, with a strong focus on achieving KPIs and driving results.

Highest-signal resume keywords

Email MarketingE-Commerce ManagementCampaign Performance AnalysisLeadership in Creative TeamsClient Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital MarketingCampaign ManagementA/B TestingData AnalysisMarketing Strategy Development

Soft Skills

Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

E-CommerceClient Retention StrategiesMarketing CampaignsConsumer DemographicsUpselling Campaigns

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores
Plan, brief, monitor, and execute marketing campaigns focused on conversions and sales
Manage the client-agency relationship and communicate client marketing needs to internal teams
Develop and execute email, SMS, pop-up, and flow marketing strategies
Manage approximately 40 unique marketing campaigns per month
Lead Copywriters, Designers, and Account Managers’ Associates
Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
Monitor campaign performance and improve email marketing results
Lead and attend regular client meetings and maintain ongoing client communication
Collect and analyze consumer demographic and trend data
Set weekly goals and report on campaign performance, revenue, A/B testing results, and optimization measures
Collaborate with the Service Department to maintain standards and meet client KPIs
Manage client churn and implement retention strategies
Troubleshoot client satisfaction and campaign performance issues
Act as liaison between clients and cross-functional teams for new services and products
Identify opportunities to expand services and create targeted upselling campaigns
Research industry best practices and present findings to account management leadership
Participate in Account Managers’ group calls, training, and skill-building sessions
Assist with internal service-related needs
Report to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role
At least 6 months of working experience in email marketing
Proven track record of success in a leadership role, especially leading creative teams
Ability to work independently without compromising work standards
High accountability, responsiveness, and ability to meet deadlines
Problem-solving, critical-thinking, and analytical skills
Growth and results-driven mindset; ability to handle constructive criticism
Excellent interpersonal, verbal, and written communication skills
Ability to learn and adapt quickly
Excellent time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Familiarity with email marketing, e-commerce, or Klaviyo is advantageous
Availability and responsiveness Mondays to Fridays, 3-6 PM BCN time
Ability to work 30-35 hours per week, approximately 140 hours per month
Stable internet connection and laptop or PC
Ability to attend virtual video conferences
Fluent in English
Comfortable working in a remote environment
Must sign a non-disclosure agreement
Must accept an exclusivity agreement
Must commit to a 30-day notice period after the first two months

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months paid at full rate during the trial-and-adaptation period
Regular performance reviews every 9-12 months, with the first after 3-6 months
Re-evaluation of the role and workload after 6-12 months
Remote work arrangement