Account Manager – E-commerce

Hustler Marketing

. Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns .

Posted 10/30/2026full-timeRemote • ColombiaJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and analyzing campaign performance to drive results. Proficient in email marketing strategies and client relationship management, ensuring effective communication and satisfaction.

Highest-signal resume keywords

Email MarketingCampaign ManagementTeam LeadershipClient Relationship ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Digital MarketingE-Commerce MarketingCampaign Performance AnalysisA/B TestingMarketing Strategy Development

Soft Skills

Interpersonal SkillsProblem-SolvingCritical ThinkingTime ManagementResponsiveness

Tools & Technologies

KlaviyoSlackHubstaffAsanaGoogle Workspace Suite

Industry Keywords

Client ManagementMarketing CampaignsConsumer DemographicsRetention StrategiesUpselling

About the role

Key responsibilities & impact

Manage assigned clients and their e-commerce stores by planning, briefing, monitoring, and executing marketing campaigns
Manage the client-agency relationship and communicate client marketing needs to internal team members
Develop and execute marketing strategies including email campaigns, SMS campaigns, pop-ups, and flows
Lead Copywriters, Designers, and Account Managers’ Associates to ensure smooth campaign execution
Outline campaign calendars, brief new campaigns, delegate creative work, and oversee timely delivery
Manage approximately 40 unique marketing campaigns per month
Monitor campaign performance and improve email marketing results
Maintain regular client communication, lead client meetings, and respond promptly to client requests
Collect and analyze consumer demographic and trend data, set weekly goals, and drive improved results
Report on email campaign performance, including email revenue, best-performing campaigns, A/B testing results, and optimization measures
Collaborate with the Service Department to maintain standards and achieve client KPIs
Manage client churn and implement retention strategies with the Service Director
Troubleshoot client satisfaction and campaign performance issues
Act as liaison between clients and cross-functional teams for new services and products
Identify opportunities to expand client services and present targeted upselling offers
Research industry best practices and present findings to Account Managers’ Leads, the Head of Account Managers, and the Service Director
Assist with internal service-related needs and participate in group calls and training sessions
Report directly to the Account Managers’ Leads, Head of Account Managers, and Service Director

Requirements

What you’ll need

At least 12 months of experience working in a digital marketing role, together with at least 6 months of working experience in an email marketing field
Proven track record of achieving success in a leadership role, especially leading a team of creatives to deliver quality work that meets client needs
Ability to work independently without compromising work standards
High accountability, responsiveness, and ability to meet deadlines
Problem-solving, critical thinking, and analytical skills
Growth and results-driven mindset; ability to handle and implement constructive criticism
Excellent interpersonal skills for communicating with clients and marketing professionals
Ability to learn and adapt quickly; excellent time management, focus, productivity, and efficiency
Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
Availability and responsiveness during office hours, Mondays to Fridays between 3-6 PM BCN time
Ability to consistently work 30-35 hours per week (approximately 140 hours per month)
Stable internet connection and a laptop or PC; ability to attend virtual video conferences
Fluency in English, with excellent verbal and written communication skills
Openness to receiving and giving feedback and constructive criticism productively
Remote work experience, account management or agency experience, and knowledge of email marketing, e-commerce, or Klaviyo are advantages or pluses

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
First two months are a trial-and-adaptation period paid at full rate
Regular performance reviews every 9-12 months, with the first one after 3-6 months
Re-evaluation of the role and workload after 6-12 months