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Account Manager – E-commerce
Hustler Marketing. Manage assigned clients and their e-commerce stores .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing e-commerce marketing campaigns, leading creative teams, and executing data-driven strategies to enhance client satisfaction and drive conversions. Proficient in email marketing and adept at analyzing performance metrics to optimize campaign effectiveness.
Highest-signal resume keywords
Email MarketingDigital Marketing ExperienceLeadership in Creative TeamsCampaign Performance AnalysisClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
E-Commerce ManagementMarketing Campaign ExecutionA/B TestingData AnalysisRetention Strategies
Soft Skills
Problem-SolvingCritical ThinkingInterpersonal CommunicationTime ManagementAdaptability
Tools & Technologies
KlaviyoSlackHubstaffAsanaGoogle Workspace Suite
Industry Keywords
Account ManagementAgency ExperienceRemote WorkE-CommerceClient KPIs
About the role
Key responsibilities & impact- Manage assigned clients and their e-commerce stores
- Plan, brief, monitor, and execute marketing campaigns aimed at driving conversions and sales
- Manage the client-agency relationship and maintain productive client communication
- Develop and execute email, SMS, pop-up, and flow marketing strategies
- Manage approximately 40 unique marketing campaigns per month
- Lead Copywriters, Designers, and Account Managers’ Associates
- Outline campaign calendars, brief campaigns, delegate creative work, and oversee timely delivery
- Monitor campaign performance and improve email marketing results
- Collect and analyze consumer demographic and trend data
- Set weekly goals and report on revenue, best-performing campaigns, A/B testing, and optimization measures
- Collaborate with the Service Department and cross-functional teams to meet client KPIs
- Troubleshoot client satisfaction and campaign performance issues
- Manage client churn and implement retention strategies
- Lead and attend regular client meetings
- Act as liaison between clients and internal teams for new services and products
- Identify opportunities to expand client services and present upsell offers
- Research industry best practices and report findings to Account Managers’ Leads, Head of Account Managers, and Service Director
- Report directly to Account Managers’ Leads, Head of Account Managers, and Service Director
Requirements
What you’ll need- At least 12 months of experience working in a digital marketing role
- At least 6 months of experience in email marketing
- Proven success in a leadership role, especially leading creative teams
- Ability to work independently while maintaining work standards
- High accountability, responsiveness, and ability to meet deadlines
- Problem-solving, critical-thinking, and analytical skills
- Growth and results-driven mindset; ability to implement constructive criticism
- Excellent interpersonal, verbal, and written communication skills
- Ability to learn and adapt quickly
- Excellent time management, focus, productivity, and efficiency
- Familiarity with Slack, Hubstaff, Asana, Klaviyo, and Google Workspace Suite
- Availability and responsiveness Mondays to Fridays between 3–6 PM BCN time
- Ability to work 30–35 hours per week, approximately 140 hours per month
- Stable internet connection, laptop or PC, and ability to attend virtual video conferences
- Fluency in English
- Openness to receiving and giving constructive feedback
- Remote work, account management, agency, e-commerce, and additional email marketing experience are advantages or pluses
Benefits
Comp & perks- First two months paid at full rate during the trial-and-adaptation period
- Regular performance reviews every 9–12 months, with the first after 3–6 months
- Re-evaluation of the role and workload after 6–12 months