Design Team Lead – Ecommerce

Hustler Marketing

. Run the day-to-day work of the Design Team .

Posted 10/9/2026full-timeRemote • Costa RicaSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expert-level skills in Figma and a strong background in email marketing design, with the ability to mentor and lead design teams while ensuring high-quality visual outputs across various campaigns. Proficient in managing workflows and collaborating effectively with cross-functional teams.

Highest-signal resume keywords

Expert-Level Figma SkillsEmail Marketing Design ExperienceAdobe Creative Suite ProficiencyTeam Leadership and MentoringKlaviyo or Comparable Platform Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Graphic DesignEmail Marketing DesignAd Image ProductionAnimated GIF CreationShort Video EditingWeb Design BasicsComponent Library DevelopmentDesign Feedback and ReviewWorkload DistributionDesign Quality Maintenance

Soft Skills

Effective CommunicationTeam CollaborationMentoringProblem-SolvingAdaptability

Tools & Technologies

FigmaAdobe Creative SuiteAffinityKlaviyoSlackAsanaHubstaffGoogle Workspace

Industry Keywords

Email CampaignsDesign TrendsVisual IdentityClient Brand ConsistencyRemote Work Experience

About the role

Key responsibilities & impact

Run the day-to-day work of the Design Team
Maintain design quality across email and SMS campaigns, ad images, GIFs, short videos, and occasional landing pages
Review design work and provide specific, actionable feedback
Diagnose design issues involving hierarchy, contrast, calls to action, image-to-text balance, and mobile performance
Advise Account Managers on campaign visual requirements and challenge inadequate briefs
Design directly when workload requires
Maintain consistent work across client brands, niches, and visual identities
Distribute, organise, and rebalance the team's weekly workload
Track team capacity and ensure client account design targets are met
Act as the first point of contact for blockers
Run group calls and regular one-to-ones
Collect and address team suggestions and concerns
Mentor and onboard designers
Connect Design with other service teams through workshops, tutorials, and documentation
Run training and skill-building sessions
Improve workflows, handoffs, and communication processes
Maintain team documentation
Monitor Figma releases and adopt useful capabilities
Track design and email marketing trends and share relevant developments
Bring industry best practices to the Service Director and team
Take on projects delegated by the Service Director
Report to the Service Director and collaborate with Account Managers and other Hustler Marketing departments

Requirements

What you’ll need

At least 5 years of experience as a graphic designer, with a minimum of 3 years in email marketing design
Expert-level Figma skills, including building and working from component libraries
Working knowledge of the Adobe Creative Suite or Affinity
Experience producing ad images, animated GIFs, and short video edits
An established portfolio showing on-brand, effective design work for a range of clients, stores, and niches
Experience leading, mentoring, or coordinating other designers
Ability to review design work and give written, specific, actionable feedback
Ability to distribute and reorganise a team's weekly workload, including at short notice
Basic understanding of web design and landing pages is a plus
Experience with Klaviyo or a comparable email marketing platform is a plus
Comfortable with Slack, Asana, Hubstaff, Google Workspace, and Figma
Fluent written and spoken English
Remote work experience, ideally with a team spread across time zones
Available and responsive Monday to Friday between 3 and 6 PM Barcelona time
Consistently working 30 to 35 hours per week, or 140 hours per month
Stable internet connection, laptop or PC, and ability to join video calls
Exclusivity agreement and 30-day notice period after the first month

Benefits

Comp & perks

Fixed-rate monthly salary paid in USD
Contractor status after signing the non-disclosure agreement
Performance reviews every 9 to 12 months, with the first one after 3 to 6 months
Remote work arrangement