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Huzzle.com

Senior Account Manager – Rental Industry

Huzzle.com

. Oversee guest communications with a strict ten-minute response time requirement .

Posted 9/23/2026full-timeRemote • United Kingdom, United States, Canada, Germany, Portugal, SwedenSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing guest communications and operational workflows within the Real Estate or Hospitality sectors, with a focus on enhancing profitability and guest satisfaction. Proficient in high-level negotiation and objection handling, complemented by strong communication skills and experience in the short-term rental industry.

Highest-signal resume keywords
Senior-Level Experience In Real EstateProven Mastery Of Objection HandlingNative-Level Fluency In EnglishProficiency In Google WorkspaceExperience In Short-Term Rental Industry

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Objection HandlingHigh-Level NegotiationCold CallingCold EmailingDiscovery Calls
Soft Skills
Exceptional Written CommunicationExceptional Verbal CommunicationProfessional Relationship Management
Tools & Technologies
Google WorkspaceSlackMonday.com
Industry Keywords
HospitalityReal EstateShort-Term RentalVacation RentalOperational Efficiency

About the role

Key responsibilities & impact
  • Oversee guest communications with a strict ten-minute response time requirement
  • Manage cleaning reports and review property photos against SOP standards
  • Refine workflows and create new SOPs to improve operational efficiency and scalability
  • Manage communication with property owners and maintain professional relationships
  • Dedicate approximately one hour daily to supplemental sales activities
  • Execute “Think Like An Owner” projects to improve profitability and guest satisfaction
  • Monitor and report on team performance against base KPIs and the “Focus of the Month”

Requirements

What you’ll need
  • Senior-level experience in Real Estate or Hospitality
  • Proven mastery of Objection Handling and high-level negotiation
  • Native-level fluency in English with exceptional written and verbal communication skills
  • Proficiency in Google Workspace
  • Availability to work a strict PST 9:00 AM – 5:00 PM schedule
  • Experience with Cold Calling, Cold Emailing, and conducting Discovery Calls
  • Proficiency with Slack and Monday.com
  • Previous experience in the short-term rental or vacation rental industry

Benefits

Comp & perks
  • 💰 Competitive salary
  • 🌎 Fully remote work environment
  • 📈 Long-term stability in a growing company
  • 🏠 Opportunity to work within the luxury hospitality and real estate sector