Analyst

Hyatt

. Support an assigned portfolio of participating hotels and Central Sales Management leaders through accurate and timely completion of group sales administration activities .

Posted 11/3/2026full-timeRemote • Illinois • United StatesJunior💰 $34 - $36 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in group sales administration, including contract preparation, data management, and coordination across multiple hotel operations. Proficient in utilizing hotel management systems to ensure accuracy and efficiency in service delivery.

Highest-signal resume keywords

Group Sales AdministrationData ManagementEnvisionOperaCvent

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Group Contract PreparationRooming List ManagementBilling Instructions ManagementSales ReportingData Validation

Soft Skills

Strong Communication SkillsOrganizational SkillsInterpersonal SkillsTime Management

Tools & Technologies

EnvisionOperaReserveCvent

Industry Keywords

Hotel OperationsSalesReservationsCustomer ServiceGroup Servicing

About the role

Key responsibilities & impact

Support an assigned portfolio of participating hotels and Central Sales Management leaders through accurate and timely completion of group sales administration activities
Prepare and maintain group contracts using approved templates and established terms
Manage group details, rooming lists, billing instructions, and other required documentation
Maintain group blocks, reservation information, event details, and related data in Envision, Reserve, Opera, and Cvent
Validate information for accuracy, completeness, and timely distribution
Coordinate with Central Sales Management, on-property sales, reservations, front office, finance, and operations teams to identify and help resolve discrepancies
Prepare, validate, and distribute routine and ad hoc sales reports
Distribute group leads and work assignments across assigned portfolios according to routing rules, coverage plans, and service standards
Research assigned hotels and prepare onboarding materials, system information, and portfolio reference documentation
Organize and prioritize work across multiple hotels and leaders, communicate status, and escalate time-sensitive requests, risks, or competing priorities
Cross-train in Business Travel support, transient rate-loading and distribution-validation activities, and defined CRM support activities
Support consistent processes, accurate data, and efficient service delivery across the CHS Performance Hub

Requirements

What you’ll need

Minimum one year of experience in hotel operations, sales, reservations, customer service, administrative support, or a related field
Ability to work with data and maintain accuracy across multiple systems
Strong written, verbal, and interpersonal communication skills
Ability to organize and prioritize multiple requests while meeting established deadlines
Must have a productive and professional home office workspace
Experience in hotel sales, reservations, operations, or group servicing preferred
Experience with Envision, Opera, Reserve, Cvent, or similar hotel systems preferred

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
Discount at the on-site fitness center
Global family assistance policy with paid time off following the birth or adoption of a child
Financial assistance for adoption
Paid Time Off
Medical
Dental
Vision
401K with company match