Hyatt

Manager

• Lead commercial strategy and local market activation for a portfolio of Hyatt Studios hotels
• Own proactive sales strategy, high-value account relationships, target account prioritization, pricing direction, and overall commercial performance
• Evaluate market dynamics, hotel performance, business mix, competitive positioning, and revenue opportunities to establish strategic priorities for each hotel
• Lead account selection, relationship strategy, local market outreach, and proactive sales planning
• Ensure alignment between commercial strategy, revenue management, sales execution, performance reporting, and field marketing
• Guide the launch, ramp-up, and stabilization of Studios hotels in partnership with hotel ownership, hotel leadership, Sales Specialists, Revenue Specialists, Performance Hub teams, and Field Marketing
• Monitor performance and provide commercial recommendations
• Oversee digital and local market activation and maintain accountability for results
• Lead commercial reviews and support high-value account development
• Ensure proactive sales remains a strategic priority across the portfolio
• Periodically travel to support hotel launches, market activation, commercial reviews, and stakeholder engagement, generally no more than once per month

Senior Manager, Commercial Lead – Studios

Human Resources

• Act as the liaison between Hotel Managers and Business Agents from the Hotel Trades Council (Union)
• Focus on dispute resolution and contract interpretation
• Collaborate with Human Resources and Hotel Leadership to conduct and advise on investigations and grievances
• Strategize on operational goals
• Provide labor relations support for fourteen Hyatt properties in New York City
• Oversee the daily administration of the Collective Bargaining Agreement
• Develop and maintain a professional working relationship with the Union
• Support managers and supervisors in investigating grievances and proactively resolving them internally
• Represent the Hotel and act as spokesperson at grievance meetings
• Educate and guide managers and supervisors through the grievance process and on contract interpretation
• Develop and maintain lists of management initiatives and proposals for future contract negotiations
• Educate managers and supervisors on the effects of historical work practices and actions that impact work practices

Regional Director of Labor Relations

Sales

• Manage group sales opportunities for a portfolio of Hyatt Place and Hyatt House hotels
• Manage inbound group inquiries from multiple lead sources
• Qualify opportunities
• Prepare proposals
• Negotiate business
• Provide exceptional client service throughout the sales cycle
• Collaborate closely with the broader Commercial Services team
• Work closely with hotel teams
• Use Envision and other sales technology to respond promptly to leads
• Align opportunities with each hotel's revenue strategy
• Optimize conversion rates
• Efficiently manage a high-volume sales pipeline
• Drive revenue growth
• Deliver an outstanding customer experience

Central Sales Specialist – Group Sales, Essentials Brands

Sales Operations Manager

• Lead sales strategy and proactive prospecting efforts across a portfolio of Essentials hotels, including Hyatt Place and Hyatt House
• Evaluate market dynamics, hotel performance, business mix, and revenue opportunities to establish strategic priorities
• Identify new business opportunities and generate qualified leads
• Drive outbound sales activity supporting each hotel’s financial goals
• Guide account segmentation, target-market development, prospecting strategy, and business development efforts
• Use Envision, TravelClick, and other sales tools to identify high-potential accounts and prioritize prospecting activity
• Develop action plans, monitor performance, and adjust strategies based on results
• Provide leadership and direction for consistent execution of outbound sales initiatives
• Strengthen hotel sales pipelines and drive sustainable revenue growth across the portfolio
• Present strategic recommendations, performance insights, and business updates to hotel leadership and commercial stakeholders
• Collaborate with hotel sales teams, commercial leaders, sales, revenue management, and marketing teams

Central Sales Strategy Manager

IT Support

• Lead the organization’s PCI Compliance Program, including Payment Card Industry Data Security Standard (PCI-DSS)
• Manage the PCI DSS compliance program and annual certification activities
• Coordinate annual PCI assessments, Self-Assessment Questionnaires (SAQs), and Reports on Compliance (ROCs) for multiple business units
• Define and validate the Cardholder Data Environment (CDE), connected systems, data flows, and compliance boundaries
• Provide guidance on PCI requirements for new systems, applications, vendors, and business initiatives
• Ensure PCI controls and supporting processes are implemented and maintained across in-scope systems and infrastructure
• Direct PCI DSS assessment activities and annual penetration testing with QSAs and internal stakeholders
• Oversee monitoring and tracking of compliance requirements, evidence collection, remediation activities, and ongoing control monitoring
• Partner with Cybersecurity, Infrastructure, Application Development, Application Owners, Technology Operations, and Infrastructure teams
• Manage and develop teams, including talent management, team structures, and resource levels
• Prioritize projects and requests in alignment with organizational strategy and allocate appropriate resources
• Provide input to annual operating budgets and capital plans
• Maintain accountability for performance against financial parameters

Senior Manager – IT Compliance

Business Development Rep

• Represent and sell Travel Impressions, Apple Vacations, Funjet Vacations, United Vacations, and Blue Sky Tours to the travel agency community
• Develop and enhance agency relationships and mutually beneficial partnerships
• Identify share-shift opportunities from competitors
• Leverage preferred relationships and execute engagement plans to increase incremental revenue
• Develop strategic alliances with travel agents and agencies
• Gain revenue commitments for appropriate brands and execute implementation plans
• Maintain engagement plans for top-tier accounts
• Achieve sales targets by managing the territory and growing high-opportunity accounts
• Respond to agent needs, resolve issues, and provide follow-up
• Represent ALG Vacations at events, trade shows, meetings, FAM trips, supplier functions, and company/training events
• Create brand loyalty through joint marketing plans, agency education, marketing tools, product differentiation, and value propositions
• Use reporting tools to understand profitability, trends, and goal tracking
• Promote distribution through the VAX booking platform
• Document activities through sales reporting tools
• Monitor competitive marketplace activity and provide feedback

Business Development Manager

Director

• Maximize overall hotel revenue for rooms and food and beverage through effective pricing and distribution strategies
• Out-perform direct competitors by winning market share through competitive pricing, targeted marketing, and hotel inventory management
• Manage and oversee revenue management analytics and reporting to support and evaluate hotel business strategies
• Provide guidance and support for sales and marketing initiatives
• Produce accurate revenue forecasts and help set hotel goals
• Mentor, develop, and guide revenue analysts, managers, and other hotel team members
• Oversee the hotel’s revenue management and reservation team in developing transient and group inventory restrictions and pricing strategies
• Lead ownership and asset management relationships on commercial strategy with the Director of Sales and General Manager
• Implement resort sales strategy and pricing recommendations across channels, Hyatt revenue systems, and market segments
• Lead luxury rate strategy with consortia and distribution partners
• Analyze strategy and tactic results monthly
• Execute Hyatt corporate revenue management initiatives and maintain required standards
• Manage relationships with major OTA market managers
• Create and manage the resort revenue forecasting process, including 11-day, monthly, and annual forecasts
• Prepare the annual resort budget
• Develop group pricing and inventory strategies with the Director of Sales
• Develop pricing strategy for business/leisure travel sales teams based on demand projections and competitive analysis
• Partner with sales, events, and marketing leaders on account strategies and SEO/SEM goals
• Facilitate weekly Sales Strategy and daily Business Review meetings
• Manage Hyatt revenue systems including eFlex, Reserve, Opera, Envision, and Passkey
• Coordinate front-office upselling and sell-out management programs
• Work with Events to maximize meeting-space utilization and room and food-and-beverage revenue
• Represent the hotel at regional/state industry functions
• Consult with Group Sales, Event Sales, and Event Planning teams on group and catering business strategies

Director of Revenue Management

• Establish and execute transient sales strategy for a portfolio of Essential & Full Service hotels
• Drive corporate negotiated and consortia strategy across a portfolio of hotels
• Conduct market and account research
• Execute business development tactics
• Leverage World of Hyatt brand tools to build loyalty
• Grow negotiated market share
• Report progress to property stakeholders
• Train or coach new team members as the program grows
• Deliver high performance and support potential future leadership initiatives within Central Sales

Transient Sales Specialist

Procurement

• Partner with internal stakeholders to understand business needs and develop sourcing strategies
• Analyze requirements and identify qualified suppliers capable of meeting business, quality, service, and delivery expectations
• Lead competitive sourcing events utilizing RFIs, RFQs, RFPs, auctions, and bid processes
• Negotiate pricing, contract terms, service levels, and commercial agreements
• Monitor market trends, supplier capabilities, labor rates, and industry conditions
• Identify and deliver cost savings opportunities
• Lead supplier evaluation and selection processes based on quality, service, cost, compliance, and business fit
• Develop and maintain supplier relationships while monitoring performance and contractual compliance
• Create and manage leverage agreements and strategic sourcing arrangements
• Expand supplier networks and identify and qualify alternative sources of supply

Sourcing Specialist

AI Engineer

• Build and operate production AI systems improving Hyatt’s search, personalization, guest experiences, colleague productivity, and operational workflows
• Design scalable AI systems for natural-language search, semantic retrieval, ranking, recommendations, and personalized guest experiences
• Develop low-latency retrieval and ranking pipelines using keyword search, embeddings, vector retrieval, reranking, business rules, and real-time contextual signals
• Partner with data scientists to productionize relevance models, recommender systems, and LLM-powered search experiences
• Define experimentation approaches, relevance metrics, latency targets, A/B tests, and business-impact measurement
• Lead high-throughput, low-latency LLM inference services
• Optimize model serving through model selection, quantization, batching, caching, streaming, routing, autoscaling, and efficient GPU utilization
• Build production APIs and services for inference, embeddings, reranking, retrieval, and agent execution
• Deploy systems using AWS-native services and modern containerized infrastructure
• Architect and implement agentic AI and multi-agent applications using LLMs, tools, retrieval, workflows, memory, and structured decision-making
• Design orchestration patterns for planning, tool execution, state management, retries, handoffs, approvals, and fallback behavior
• Establish secure agent interfaces with identity, authorization, isolation, traceability, and policy enforcement
• Develop reusable agent platform components, registries, workflow templates, evaluation harnesses, and observability standards
• Establish CI/CD, testing, versioning, infrastructure-as-code, reproducibility, and rollback practices
• Implement observability for models and agents, including latency, availability, cost, quality, retrieval health, failures, drift, safety events, and business outcomes
• Create evaluation frameworks covering benchmarks, human evaluation, adversarial testing, guardrails, bias checks, hallucination analysis, and production monitoring
• Work with security, privacy, legal, architecture, and governance stakeholders to ensure safe, compliant, reliable, and responsible AI deployment
• Support batch and real-time inference across the model lifecycle
• Serve as hands-on technical lead for AI initiatives from discovery through production operation
• Translate business opportunities into engineering problem statements, architectures, delivery plans, success metrics, and technical tradeoffs
• Influence AI and ML platform roadmaps
• Mentor engineers and data scientists through design reviews, code reviews, architecture discussions, and engineering best practices
• Communicate technical decisions, model limitations, risks, and measured outcomes to technical and business stakeholders

Lead AI Engineer – Search, Personalization, Agents

Artificial Intelligence

• Lead enhancements and ongoing operations of the Atlan data catalog platform
• Educate Data Stewards on responsibilities and enhance metadata curation reporting
• Maintain data asset ownership processes and inventory
• Evaluate and test new platform features
• Ensure adherence to data governance standards and best practices
• Manage processes to enrich data asset metadata
• Develop operational administration guides and the service catalog
• Maintain the business glossary and enhance the change management process
• Execute metrics and monitoring processes to assess platform performance and identify improvement opportunities
• Partner with Communications to develop training materials and deliver user education
• Define and execute controls to validate metadata completeness and accuracy
• Partner with the Product Manager, Platform team, and IT to implement future integrations and onboard applications to Atlan based on roadmap priorities

Data and AI Governance Manager

• Build and operate production AI systems improving Hyatt’s search, personalization, guest experiences, colleague productivity, and operational workflows
• Design, prototype, and productionize Generative AI solutions in natural-language search, information retrieval, and recommender systems
• Build and evaluate LLM-powered applications using retrieval-augmented generation, prompt engineering, fine-tuning, embeddings, semantic search, and agentic or workflow-based AI systems
• Develop model evaluation frameworks covering offline metrics, human evaluation, guardrail testing, bias and safety checks, and business-impact measurement
• Translate ambiguous business problems into data science problem statements, solution designs, success metrics, and implementation plans
• Lead solution design, modeling decisions, experimentation strategy, and technical tradeoff discussions
• Partner with ML and data engineering teams to deploy scalable real-time inference pipelines and batch processing workflows
• Influence technical roadmaps and sequence data science initiatives
• Collaborate on design reviews, code reviews, ML engineering best practices, and knowledge sharing
• Productionize models and AI services using AWS-native tools and modern MLOps practices
• Contribute to data pipelines, feature workflows, model serving, observability, monitoring, and lifecycle management
• Apply version control, CI/CD, testing, reproducibility, containerization, and documentation
• Support batch and low-latency inference deployments
• Work with product owners, ML scientists, ML engineers, data engineers, architects, and business stakeholders to deliver end-to-end algorithmic products
• Communicate model behavior, limitations, assumptions, risks, and business impact to technical and non-technical audiences
• Define measurable success criteria and evaluate AI outcomes
• Champion responsible AI, inclusive design, and practical experimentation

Senior AI Engineer – Search, Personalization, Agents

Pricing Analyst

• Analyze market trends, demand patterns, and competitive performance to identify revenue opportunities
• Develop and maintain accurate forecasts, pricing strategies, and revenue optimization plans
• Produce and interpret reports evaluating business performance and supporting strategic decision-making
• Monitor and drive RevPAR Index, market share, and total revenue performance
• Collaborate with hotel operations, sales, and leadership teams to execute revenue strategies
• Support package and non-package pricing initiatives to maximize profitability
• Provide guidance, training, and mentorship to hotel team members on revenue management best practices
• Recommend strategic actions based on performance analysis, industry trends, and market conditions
• Support and optimize hotel revenue performance across all market segments
• Work closely with the Regional Revenue Director or Cluster Director and broader Revenue Management, Commercial, and on-property teams

Revenue Management Analyst

Analyst

• Support a portfolio of hotels with transient sales execution under direction of Transient Specialists
• Prepare and distribute hotel performance reporting using Envision, Cvent, TravelClick, ThoughtSpot, and Tableau
• Prepare onboarding documents by researching hotels
• Execute transient rate loading and ensure proper distribution of transient rates
• Complete monthly PowerPoint templated decks with key reporting metrics
• Cross-train in CSM Group Travel support, including post-contract group detailing support and defined CRM support activities
• Support Central Sales Management leaders and participating hotels through accurate and timely administration of the group sales lifecycle

Business Transient Analyst

Marketing

• Own the Marketing strategy and related outcomes for an assigned portfolio of Essentials openings and conversions through the defined transition point
• Build and maintain the Marketing components of each Commercial Ramp Strategy Plan
• Define unique selling points, priority audiences, and segment-specific messaging
• Develop full-funnel Marketing and digital media plans from pre-opening through the first year of operations
• Develop and secure approval for hotel Marketing budgets and funding plans
• Translate approved strategies and budgets into briefs, launch plans, media investments, assets, tracking, and activation milestones
• Partner with Sales & Revenue Commercial Strategy and Performance Leads to align Marketing actions with segmentation, pricing, sales priorities, booking pace, performance, need periods, and conversion goals
• Lead hotel and owner/operator Marketing working sessions and provide recommendations on priorities and investments
• Establish hotel-level Marketing and digital KPIs
• Maintain weekly Risk to Ramp reporting and a monthly portfolio scorecard
• Optimize audiences, channel mix, investment, creative, messaging, offers, and timing using performance insights
• Manage structured transitions to Field Marketing with strategy, budgets, campaigns, assets, vendors, results, risks, learnings, and next actions documented and transferred