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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing group sales opportunities within the hospitality sector, utilizing strong analytical skills and proficiency in sales technology to drive revenue growth and optimize client experiences. Capable of building collaborative relationships and delivering exceptional customer service in a fast-paced environment.
Highest-signal resume keywords
Hotel Sales ExperienceGroup Sales ManagementProficiency in EnvisionStrong Communication SkillsRevenue Management Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Group SalesSales Pipeline ManagementProposal PreparationNegotiationAnalytical Skills
Soft Skills
Exceptional Customer ServiceOrganizational SkillsTime ManagementAttention to DetailProactive Problem Solving
Tools & Technologies
EnvisionOPERACventMicrosoft OfficeGRC Tools
Industry Keywords
Hospitality SalesClient Relationship ManagementRevenue StrategyHigh-Volume SalesHotel Operations
About the role
Key responsibilities & impact- Manage group sales opportunities for a portfolio of Hyatt Place and Hyatt House hotels
- Manage inbound group inquiries from multiple lead sources
- Qualify opportunities
- Prepare proposals
- Negotiate business
- Provide exceptional client service throughout the sales cycle
- Collaborate closely with the broader Commercial Services team
- Work closely with hotel teams
- Use Envision and other sales technology to respond promptly to leads
- Align opportunities with each hotel's revenue strategy
- Optimize conversion rates
- Efficiently manage a high-volume sales pipeline
- Drive revenue growth
- Deliver an outstanding customer experience
Requirements
What you’ll need- Demonstrated commitment to delivering exceptional customer service and creating positive client experiences in a fast-paced environment
- Excellent verbal and written communication skills
- Strong organizational, time management, and presentation skills with exceptional attention to detail
- Ability to work independently while managing multiple priorities, deadlines, and a high-volume sales pipeline
- Self-motivated, proactive, and results-driven with the ability to take initiative and adapt to changing business needs
- Minimum of 3–5 years of hotel sales, group sales, or comparable hospitality sales experience preferred
- Proficiency with Hyatt sales systems and industry technology, including Envision, OPERA, Cvent, and Microsoft Office applications
- Strong analytical and problem-solving skills
- Ability to build and maintain collaborative relationships with clients, hotels, and internal stakeholders
- Knowledge of hotel operations, group sales processes, and revenue management principles preferred
- Bachelor’s degree preferred
- Previous Hyatt Group Selling experience preferred
- Microsoft Office (Word, Excel, PowerPoint, etc.)
- GRC tools like LogicGate, Auditboard/Optro, OneTrust, etc.
Benefits
Comp & perks- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
- Discount at the on-site fitness center
- Global family assistance policy with paid time off following the birth or adoption of a child
- Financial assistance for adoption
- Paid Time Off
- Medical
- Dental
- Vision
- 401K with company match
- Incentive awards
- Annual bonus
- Monthly or quarterly incentives