Director, Commercial Strategy – Performance

Hyatt

. Lead the development and execution of integrated commercial strategies for new, converting, and transitioning hotels from early strategy development through stabilization .

Posted 10/31/2026full-timeRemote • Illinois • United StatesLead💰 $145,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in developing and executing integrated commercial strategies within the hospitality sector, focusing on sales, revenue management, marketing, and digital distribution. Proven ability to lead cross-functional initiatives and manage multiple hotel projects while effectively communicating with stakeholders.

Highest-signal resume keywords

Integrated Commercial Strategy DevelopmentHotel Opening and Transition SupportCross-Functional Initiative LeadershipCommercial Acumen and Data InterpretationStakeholder Management and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales StrategyRevenue ManagementMarketing StrategyDigital DistributionMarket AnalysisPerformance Data InterpretationProject ManagementRisk AssessmentCommercial PositioningDemand Generation

Soft Skills

Excellent CommunicationFacilitation SkillsStakeholder ManagementExecutive Presentation SkillsContinuous Improvement Mindset

Tools & Technologies

Hotel Commercial SystemsReporting ToolsData Analytics Platforms

Industry Keywords

Hospitality LeadershipMulti-Property ManagementMarket DynamicsCustomer SegmentationCompetitive Analysis

About the role

Key responsibilities & impact

Lead the development and execution of integrated commercial strategies for new, converting, and transitioning hotels from early strategy development through stabilization
Optimize property-specific commercial strategies based on market dynamics, demand potential, brand positioning, customer segments, and competitive conditions
Establish commercial positioning and go-to-market priorities across Sales, Revenue Management, Marketing, Digital, and Distribution
Guide hotels through the commercial ramp lifecycle from pre-opening strategy and activation through post-opening stabilization
Partner with property leaders, commercial teams, global support functions, and ownership groups to align priorities, decisions, and execution
Assess commercial readiness, identify risks and dependencies, and drive timely resolution or escalation before activation and opening
Translate data, market intelligence, and performance trends into practical strategies and prioritized action plans
Ensure sales activation, pricing, distribution, marketing, and demand-generation plans work together as an integrated commercial strategy
Provide strategic guidance to hotel leadership and ownership, communicating recommendations, risks, and actions with clarity and accountability
Monitor commercial performance and leading indicators through stabilization, adjusting priorities and tactics as market conditions evolve
Champion consistent ways of working, knowledge sharing, and continuous improvement across the openings and conversions portfolio

Requirements

What you’ll need

Minimum 10 years of progressive commercial, sales, revenue, marketing, or related hospitality leadership experience
Experience supporting hotel openings, conversions, transitions, or performance ramp-up
Demonstrated experience developing and executing integrated commercial strategies in a multi-property, regional, global, or multi-brand environment
Strong understanding of hotel commercial disciplines, including Sales, Revenue Management, Marketing, Digital, and Distribution
Experience leading complex, cross-functional initiatives and influencing stakeholders without direct authority
Strong commercial acumen with the ability to interpret market and performance data and translate insights into action
Excellent communication, facilitation, stakeholder management, and executive presentation skills
Ability to manage multiple hotel projects, priorities, risks, and timelines in a fast-paced environment
Bachelor’s degree in Business, Hospitality, Marketing, Finance, or a related field (preferred)
Experience working with hotel owners, operators, and property leadership teams (preferred)
Familiarity with hotel commercial systems, reporting tools, and data analytics platforms (preferred)

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
Discount at the on-site fitness center
Global family assistance policy with paid time off following the birth or adoption of a child
Financial assistance for adoption
Paid Time Off
Medical insurance
Dental insurance
Vision insurance
401K with company match
Incentive awards
Annual bonus