Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
Scoutfield Logo

See all jobs on Scoutfield

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Hyatt

Director of Franchise Performance – Essentials Portfolio

Hyatt

. Serve as liaison between Hyatt Hotels Corporation and franchise owners and third-party management companies for the Essentials Portfolio .

Posted 10/16/2026full-timeRemote • Illinois • United StatesLead💰 $142,500 - $190,000 per yearWebsite

About the role

Key responsibilities & impact
  • Serve as liaison between Hyatt Hotels Corporation and franchise owners and third-party management companies for the Essentials Portfolio
  • Coordinate with Development, Product & Brand Design, RAMP, Sales, Openings & Conversions, Marketing, Purchasing, IT, Finance, Legal, F&B, Brand Support, and Facility Management
  • Respond to and resolve owner and management company needs to support efficient hotel operations
  • Hold performance reviews with owner/operators to ensure accountability and understanding of Hyatt’s Core Metric performance expectations
  • Provide feedback to optimize hotel performance
  • Enforce Hyatt accountability programs, including Focused Improvement Policy, Brand Protection Program, Quality Assurance Audits, Brand Compliance Program, and renovation policy
  • Strategically support delivery of brand initiatives
  • Build relationships with key business stakeholders and develop understanding of business strategies, processes, and systems
  • Provide Commercial Services guidance in Sales, Revenue Management, and Marketing to grow asset top-line revenue and increase Hyatt’s fees
  • Hold owner/management companies accountable for market share and brand health performance

Requirements

What you’ll need
  • 5+ years of experience in same field, industry, or other equivalent business/function role
  • Bachelor’s degree in hospitality or a related field preferred
  • Fluent in Microsoft Office suite of products
  • Proficient in ChatGPT or other LLMs
  • Ability to collaborate with franchise owners, third-party management companies, and internal stakeholders
  • Ability to hold owners/operators accountable for market share and brand health performance
  • Results-driven and aligned with Hyatt’s values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Wellbeing

Benefits

Comp & perks
  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
  • Discount at the on-site fitness center
  • Global family assistance policy with paid time off following the birth or adoption of a child
  • Financial assistance for adoption
  • Paid Time Off
  • Medical
  • Dental
  • Vision
  • 401K with company match
  • Annual bonus eligibility