Employee Relations Manager

Hyatt

. Manage employee relations matters from intake through resolution, ensuring timely follow-up, thorough documentation, and appropriate closure .

Posted 10/6/2026full-timeChicago • Illinois • United StatesSeniorLead💰 $98,600 - $127,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Employee Relations and Human Resources, with a strong focus on performance management, workplace investigations, and advising leadership on complex employee matters. Proficient in analyzing employee relations data to inform strategic recommendations and enhance organizational effectiveness.

Highest-signal resume keywords

Employee Relations ManagementWorkplace InvestigationsPerformance ManagementManager CoachingHR Information Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance ManagementWorkplace InvestigationsConflict ResolutionPolicy InterpretationCorrective ActionEmployee Relations Data AnalysisPerformance Improvement PlansDocumentationEmployee Relations Case ManagementOrganizational Change

Soft Skills

CoachingAdvisingCommunicationCollaborationProblem-Solving

Tools & Technologies

Microsoft OfficeHR Information SystemsEmployee Relations Case Management Systems

Certifications & Qualifications

PHRSPHRSHRM-CPSHRM-SCP

Industry Keywords

Employee RelationsHuman ResourcesHR Business PartnershipComplianceOrganizational Psychology

About the role

Key responsibilities & impact

Manage employee relations matters from intake through resolution, ensuring timely follow-up, thorough documentation, and appropriate closure
Conduct workplace investigations
Address performance concerns, workplace conduct, conflict, attendance, policy interpretation, organizational change, and other employee relations issues
Advise and coach managers on performance management, including feedback, documentation, corrective action, and performance improvement plans
Guide managers through employee separations and other employment actions, including documentation, process, communications, and risk considerations
Develop and deliver practical guidance, resources, and training on employee relations, workplace conduct, and performance management
Identify workplace trends and use employee relations data and exit interview insights to recommend ways to strengthen engagement and reduce risk
Lead or contribute to special projects that support employee relations and organizational priorities
Partner with Corporate HR Business Partners, leaders, managers, Legal, and other stakeholders

Requirements

What you’ll need

7-10 years of progressive experience in Employee Relations, Human Resources, HR Business Partnership, or related field
Demonstrated experience conducting workplace investigations and managing complex employee relations matters
Deep knowledge of performance management, manager coaching, corrective action, and performance improvement plans
Experience advising leaders and managers on workplace conduct, policy interpretation, conflict resolution, and employment practices
Experience partnering with Legal, Compliance, HR Centers of Excellence, and other stakeholders on sensitive matters
Microsoft Office required
Experience with HR information systems and employee relations case management systems preferred
Ability to analyze employee relations data and use trends to inform recommendations and solutions
Bachelor's degree, preferably in Human Resources, Business, Organizational Psychology, or a related field
Professional certification in Human Resources, such as PHR, SPHR, SHRM-CP, or SHRM-SCP, is a plus

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
Discount at the on-site fitness center
Global family assistance policy with paid time off following the birth or adoption of a child
Financial assistance for adoption
Paid Time Off
Medical insurance
Dental insurance
Vision insurance
401K with company match
Annual bonus eligibility