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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in global sales and account management within the entertainment travel sector, with a strong focus on developing strategic relationships and driving revenue growth. Proficient in managing sales operations, event coordination, and customer engagement to enhance brand presence and market share.
Highest-signal resume keywords
Global Sales ExperienceAccount ManagementEntertainment Travel ExpertisePresentation SkillsLeadership Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales PracticesAccount PlanningCustomer EngagementEvent CoordinationMarket Analysis
Soft Skills
Networking SkillsOrganizational SkillsCommunication SkillsSelf-Starter AttitudeFollow-Up Skills
Tools & Technologies
MS OfficeLanyonReserveOperaOracleEnvision
Certifications & Qualifications
Bachelor's Degree Preferred
Industry Keywords
Entertainment AccountsHotel Sales OperationsLuxury PropertiesAll-Inclusive PropertiesB2B Marketing
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Develop strategic account plans to drive new revenue opportunities and market share growth across qualified Entertainment Accounts
- Manage third-party entertainment accounts, including group and transient travel accounts
- Develop and nurture long-term strategic global account relationships
- Drive premium business and new customers to Hyatt’s portfolio of brands
- Create and maintain account/action plans including quota targets, customer engagement, account revenue tactics, account reviews, promotions and B2B marketing opportunities
- Support worldwide hotel sales needs based on agreed priorities and anticipated business levels
- Collaborate with Hyatt Sales Force colleagues to retain and expand key accounts
- Act as subject matter expert in the Entertainment segment and share market insights, trends and opportunities
- Manage and attend Entertainment industry and Hyatt customer events
- Coordinate internal resources around the Entertainment segment and engage field teams
- Entertain customers based on business priorities
- Conduct direct sales solicitation, telephone contact and written communications
- Ensure sales contracts follow established policies and procedures
- Monitor market developments and customer trends
- Assist hotel representatives with customer engagement, sales calls, webinars and targeted events
- Curate branded experiences for customer-facing events
- Represent Hyatt at industry events as a brand ambassador
- Assist new hotels in identifying and acquiring potential accounts
- Organize and coordinate familiarization trips
- Conduct product presentations for key accounts
- Prepare monthly activities and production reports
Requirements
What you’ll need- At least 8 years related industry experience in global or regional sales, or hotel leadership role
- Has worked within hotel sales operations on property
- Strong understanding of entertainment travel and a network of contacts
- Excellent presentation and networking skills
- Bachelor’s degree preferred
- Comprehensive knowledge of Hotels and Sales Practices
- MS Office, Lanyon, Reserve, Opera, Oracle and Envision preferred
- Sales and/or operations roles in All inclusive, Luxury, full service and select service properties
- Ability to travel and work off peak hours
- Strong follow-up, organizational and leadership skills
- Self-starter capable of working independently in a fast-paced and relatively autonomous environment
- Good communication and interpersonal skills, including presenting virtually and in person
- Ability to manage event budgets and annual T&E, Seminar and Tradeshow budgets
Benefits
Comp & perks- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
- Discount at the on-site fitness center
- Global family assistance policy with paid time off following the birth or adoption of a child
- Financial assistance for adoption
- Paid Time Off
- Medical, Dental, Vision
- 401K with company match
- Sales incentive plan eligibility