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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Sales Operations and Business Analytics, with a strong focus on Salesforce administration, data quality, and performance tracking. Proven ability to lead teams, optimize processes, and translate data into actionable insights for improved commercial outcomes.
Highest-signal resume keywords
Salesforce AdministrationAdvanced Excel SkillsDashboard Development in Power BISales Performance TrackingTeam Leadership and Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales OperationsBusiness AnalyticsData QualitySales WorkflowsPerformance Metrics AnalysisIncentive Program EvaluationROI MeasurementData GovernanceReporting StandardsTrend Analysis
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication Skills
Tools & Technologies
SalesforcePower BIRFP ToolsReadyBidTripbamBTPRatefindingSynXisAgency360
Industry Keywords
Global Sales OperationsCorporate Travel ProgramsMulti-Region EnvironmentsSales ProductivityCommercial Outcomes
About the role
Key responsibilities & impact- Lead, coach, and develop team members; set priorities, balance workload, and support consistent execution
- Ensure consistent and accurate execution of day-to-day sales operations processes
- Standardize tools, processes, and ways of working to improve efficiency and scalability
- Identify operational gaps and implement improvements to increase sales productivity
- Partner with cross-functional teams to align sales operations across regions
- Partner with CRM leadership to optimize Salesforce for reporting, analytics, and sales workflows
- Define data requirements and ensure Salesforce supports accurate and actionable reporting
- Drive data quality, governance, and consistency across regions
- Translate reporting needs into system improvements between Sales, CRM, and business stakeholders
- Build and maintain dashboards and reports including performance, conversion, and pacing metrics
- Analyze trends, risks, and opportunities across global markets
- Translate data into clear, actionable insights to support decision-making
- Standardize reporting while accommodating regional nuances
- Administer and track global BDM incentive plans
- Monitor performance and ensure accurate reporting for payouts
- Partner with Revenue Management on data validation and calculations
- Evaluate incentive effectiveness and recommend enhancements
- Develop frameworks to measure ROI on sales initiatives, analyze performance drivers, and identify growth opportunities
- Provide insights to improve overall commercial outcomes
Requirements
What you’ll need- 5–7+ years of experience in Sales Operations, Business Analytics, or related roles
- Experience leading, coaching, or developing team members
- Hands-on experience using Salesforce for reporting, data quality, or sales workflows
- Experience with sales performance tracking and/or incentive programs
- Advanced Excel skills
- Salesforce administration or configuration experience
- Experience building dashboards in Power BI
- Strong analytical, problem-solving, and communication skills
- Valid passport and ability to travel as needed
- Experience in global or multi-region environments preferred
- Spanish language proficiency preferred
- Understanding of other RFP Tools (including ReadyBid, Tripbam, BTP, Ratefinding) and/or programs like SynXis, Agency360 preferred
- Knowledge of corporate travel programs and offerings preferred
Benefits
Comp & perks- Annual allotment of free hotel stays at Hyatt hotels globally
- Flexible work schedule
- Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
- Discount at the on-site fitness center
- Global family assistance policy with paid time off following the birth or adoption of a child
- Financial assistance for adoption
- Paid Time Off
- Medical insurance
- Dental insurance
- Vision insurance
- 401K with company match