Openings & Conversions Project Lead

Hyatt

. Oversee seamless transitions for new and existing hotel properties .

Posted 10/20/2026full-timeRemote • Illinois • United StatesSenior💰 $98,600 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive knowledge of hotel operations, brand standards, and training methodologies, with proven experience in Food and Beverage and Rooms operations. Capable of leading training initiatives, managing hotel openings, and collaborating effectively with diverse teams.

Highest-signal resume keywords

Hotel Opening ExperienceFood And Beverage OperationsTraining Certification (Train The Trainer)Hyatt PMS KnowledgeLeadership And Mentoring Abilities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Food And Beverage OperationsRooms OperationsTraining ExperienceOperational SupportBrand Standards ImplementationProject ManagementQuality AssuranceOperational EfficienciesProblem-SolvingAdaptability

Soft Skills

Strong Organizational SkillsEffective CommunicationQuick-ThinkingMentoring AbilitiesCollaboration

Tools & Technologies

Hyatt PMSPOS (Simphony And Infrasys)HotSOSBOB/HyGEOPacer

Certifications & Qualifications

ServSafeAlcohol Awareness TrainingTraining Certification (Train The Trainer)

Industry Keywords

Full-Service Hotel ExperienceDepartment HeadAssistant Director Of OperationsGeneral ManagerHotel Properties Management

About the role

Key responsibilities & impact

Oversee seamless transitions for new and existing hotel properties
Provide training and operational support in Food and Beverage, Rooms, Brand Standards, Quality Assurance, Brand Programs, and Operational Efficiencies
Deliver on-site training for hotels requiring operational improvements
Host and manage pre-opening, conversion, and de-flag calls for assigned hotels
Liaise with property RVPs, document call details, distribute notes, and upload documentation to Pacer
Host virtual HyBar training with design services, project services, engineering, and operations
Schedule and conduct conference calls with hotels and vendors regarding approved products, training schedules, and operational progress
Develop hotel-specific training schedules and confirm readiness
Guide hotels in implementing Brand Programs, F&B updates, approved vendors, and brand-approved products
Monitor critical path toolkits, communicate milestones, and adjust plans as needed
Collaborate with hotel executive teams, management companies, owners, Project Services, IT, vendors, and on-site project management during opening week
Update HyattConnect and Pacer content and departmental resources
Update F&B guides, recipes, setups, equipment, and food training materials with Operations leads
Demonstrate Hyatt’s core values and ensure brand standards and culture are reflected in the work

Requirements

What you’ll need

4+ years minimum in a Department Head, Assistant Director of Operations, Assistant General Manager, or General Manager position
Full-Service Hotel experience preferred
Hotel Opening Experience in an Assistant Director of Operations, Department Head, or General Manager role
4+ years’ hands-on experience in Food and Beverage and Rooms operations
ServSafe
Alcohol Awareness Training or equivalent
Training Certification (Train the Trainer)
4-year College Degree or equivalent experience preferred
Working knowledge of Hyatt PMS, POS (Simphony and Infrasys), HotSOS, BOB/HyGEO, and other hotel systems preferred
Proven training experience, including one-on-one or group training, and hands-on experience in hotel or classroom environments
Extensive knowledge of Hyatt’s operations, brand standards, and tools
Strong organizational and communication skills
Leadership and mentoring abilities
Willingness to travel on short notice
Availability to work during holidays when needed
Ability to spend 8–9 consecutive nights or more away from home while on assignment
Ability to communicate effectively with hotel staff, vendors, executives, and operations teams
Quick-thinking, problem-solving, adaptability, and troubleshooting skills
Ability to manage setbacks and keep hotel openings on schedule

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription and a discount at the on-site fitness center
Global family assistance policy with paid time off following the birth or adoption of a child
Financial assistance for adoption
Paid Time Off
Medical, Dental, Vision
401K with company match
Annual incentive plan eligibility