Senior Manager, Commercial Strategy, Sales & Revenue

Hyatt

. Own the combined Sales and Revenue strategy and commercial outcomes for assigned Essentials openings and conversions through the pre-opening phase and defined transition point .

Posted 9/18/2026full-timeRemote • Illinois • United StatesSenior💰 $100,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in Sales and Revenue Management within the hospitality sector, focusing on strategic planning, performance optimization, and stakeholder engagement. Proficient in developing and executing commercial strategies that drive topline performance across multiple properties.

Highest-signal resume keywords

Sales And Revenue StrategyPerformance OptimizationStakeholder ManagementCommercial Strategy DevelopmentHotel Revenue Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Revenue ManagementSales AcumenForecastingData AnalysisMarket SegmentationPricing StrategyInventory ManagementPerformance ManagementCRM SystemsDistribution Management

Soft Skills

Analytical SkillsLeadershipCommunicationCollaborationProblem-Solving

Tools & Technologies

RMSCRSPMSChannel Management SystemsAI-Enabled Tools

Industry Keywords

HospitalityCommercial TransformationMulti-Property ManagementPortfolio LeadershipMarket Dynamics

About the role

Key responsibilities & impact

Own the combined Sales and Revenue strategy and commercial outcomes for assigned Essentials openings and conversions through the pre-opening phase and defined transition point
Translate market positioning, segmentation, and demand opportunity into integrated hotel plans covering account priorities, source markets, pricing, inventory, forecasts, channels, milestones, and success measures
Identify and develop qualified pipelines across Corporate, Group, Association, Government, SMERF, Entertainment, Leisure, Extended Stay, and other segments
Identify priority accounts and coordinate introductions, sales calls, customer presentations, site visits, familiarization trips, and market activations
Execute scalable sales actions with Commercial Activation Services and Hyatt Sales Force while retaining accountability for hotel priorities and completion
Own Sales readiness milestones including CRM readiness, account assignment, lead management, collateral, customer communications, and hotel-level ownership
Develop BAR structure, room-type pricing, packages, rate plans, inventory controls, restrictions, segmentation, and opening forecast assumptions
Ensure RMS, CRS, PMS, channel-management, and distribution workflows are configured and validated before opening
Resolve configuration, data-integrity, rate-loading, and channel issues with commercial, revenue, distribution, and hotel teams
Establish revenue operating rhythms for pace, pricing, inventory, and forecast management from Day One
Ensure hotel leadership understands strategy, account priorities, pipeline, pricing, inventory, forecasts, and required launch actions
Monitor sales pace, production, pipeline conversion, account acquisition, booking pace, ADR, occupancy, RevPAR, segmentation, channel mix, and competitive signals
Identify performance gaps and implement account, pricing, inventory, forecast, distribution, or demand-generation changes
Lead hotel and owner/operator Sales and Revenue working sessions
Communicate with the Essentials Performance Lead, Commercial Strategy–Marketing, Regional Commercial Services, hotel leaders, and owners/operators
Provide hotel-level insights, risks, decisions, and recommended actions for portfolio reviews
Contribute to common account, pricing, forecasting, conversion, distribution, and opening playbooks
Use AI-enabled tools, standardized templates, and automation where appropriate
Prepare structured transitions of account intelligence, pipeline, customer commitments, pricing and inventory strategy, system status, forecasts, risks, and open actions
Protect customer relationships and active opportunities during transition
Travel as required

Requirements

What you’ll need

7+ years of progressive commercial leadership experience in hospitality across Revenue Management, Sales, commercial strategy, performance optimization, or multidisciplinary commercial roles
Demonstrated experience leading multi-property or portfolio performance, including new openings, conversions, transitions, and/or post-opening optimization
Strong Revenue and Sales acumen connecting Sales, Revenue, Marketing, distribution, and operational levers to topline performance
Strong analytical and performance-management skills
Experience developing and adjusting hotel-level commercial strategies based on brand positioning, market dynamics, segmentation, competitive performance, and demand patterns
Strong stakeholder-management skills with hotel leaders, owners/operators, regional leaders, and global functional partners
Ability to manage multiple hotels and competing priorities in a fast-paced, global, matrixed organization
Bachelor's degree in Business, Revenue Management, Hospitality, or a related field (preferred)
Experience overseeing multi-property regional or brand portfolios (preferred)
Experience in commercial transformation, performance optimization, or portfolio-level leadership roles (preferred)
Experience across multiple commercial disciplines and influencing senior stakeholders (preferred)
Experience with hotel revenue, sales, CRM, distribution, forecasting, and performance-management systems (preferred)
Travel as required based on hotel openings, performance needs, owner/operator engagement, and portfolio priorities

Benefits

Comp & perks

Annual allotment of free hotel stays at Hyatt hotels globally
Flexible work schedule
Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription
Discount at the on-site fitness center
Global family assistance policy with paid time off following the birth or adoption of a child
Financial assistance for adoption
Paid Time Off
Medical
Dental
Vision
401K with company match
Annual bonus eligibility