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Account Manager
HYCU, Inc.. Own a portfolio of existing Commercial & Enterprise customers and meet or exceed quota for renewals, upsell, and cross-sell revenue .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing customer relationships and driving revenue growth through renewals and expansions in the SaaS sector. Proficient in value-based selling methodologies and maintaining accurate forecasting and pipeline management.
Highest-signal resume keywords
SaaS Account ManagementRenewal Cycle ManagementValue-Based SellingMEDDPICC/MEDDIC CertificationCloud Environment Familiarity
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Quota AchievementAccount PlanningRisk IdentificationNegotiation SkillsForecasting and Pipeline Management
Soft Skills
Clear CommunicationPresentation SkillsRelationship Building
Tools & Technologies
SalesforceClariAWSGoogle CloudMicrosoft Azure
Certifications & Qualifications
MEDDPICC/MEDDIC Certification
Industry Keywords
Data ProtectionCloud-NativeSecurityData StorageB2B SaaS
Tech Stack
Tools & technologiesAWSAzureCloud
About the role
Key responsibilities & impact- Own a portfolio of existing Commercial & Enterprise customers and meet or exceed quota for renewals, upsell, and cross-sell revenue
- Build and execute account plans mapping customer priorities, stakeholders, and growth opportunities
- Manage the full renewal cycle from risk identification through negotiation and close
- Identify expansion opportunities across workloads, cloud environments, business units, and use cases
- Maintain accurate forecasting and pipeline, including renewal dates, expansion opportunities, and churn risk
- Lead regular business reviews demonstrating value and aligning on next-phase outcomes
- Cultivate relationships with C-level executives, IT leaders, and technical users
- Present HYCU solutions, products, and services to address customer needs
- Partner with Customer Success, Technical Support, Product Management, Marketing, and Engineering
- Work with Value-Added Resellers and Strategic Alliance partners on renewals and expansion
- Represent customer feedback internally to shape product and service improvements
Requirements
What you’ll need- 5+ years of sales or account management experience in SaaS or technology, ideally in data protection, security, or a related field
- 3+ years managing and growing an existing book of business in the commercial or enterprise segment
- Track record of meeting or exceeding quota for renewals and expansion, with measurable results
- Experience managing renewal and expansion cycles
- Working knowledge of channel and partner ecosystems, including distributors, resellers, and VARs
- Familiarity with AWS, Google Cloud, and Microsoft Azure
- Ability to build trusted relationships with decision-makers and executive sponsors
- Experience with value-based selling and MEDDPICC/MEDDIC or similar methodology
- Disciplined CRM practices, including Salesforce and Clari updates
- Clear communication, presentation, and negotiation skills
- A degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience
- B2B SaaS subscription renewal and expansion experience
- MEDDPICC/MEDDIC or similar sales methodology certification
- Experience selling with or through strategic partners
- Experience in data protection, cloud-native, security, or data storage
- Experience transacting through cloud marketplaces
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401K match
- Generous time off
- Career development programs
- Inclusive global culture
- Equity program